2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 10.1K–10.2K of 25.6K

Company Complaints
implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. XXXX XXXX XXXX ; Never informed me of my right to exercise my nondisclosure option. Not only that 4
implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. XXXX XXXX XXXX XXXX ; Never informed me of my right to exercise my nondisclosure option. Not only that 2
implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. XXXX XXXX XXXX XXXXSecurity Credit Services 1
implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option. XXXX XXXX XXXXXXXX ; Never informed me of my right to exercise my nondisclosure option. Not only that 4
implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option.XXXX XXXX Never informed me of my right to exercise my nondisclosure option. Not only that 1
implied or otherwise is revoked. Furthermore 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' ( XXXX XXXX ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681C ( a ) ( 5 ) states '' Except as authorized under subsection ( b ) 2
implied or otherwise is revoked. XXXX XXXX XXXX ( b ) ( c ) states that A financial institution XXXX not disclose nonpublic personal information to a nonaffiliated third party unlessthe consumer is given an explanation of how the consumer can exercise that nondisclosure option.Macys/CitiBank ; Never informed me of my right to exercise my nondisclosure option. Not only that 2
implied or otherwise is revoked. XXXX XXXXSC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. '' XXXX XXXX XXXX XXXX 1
implied or otherwise is therefore revoked. 15 USC 6802 ( b ) ( c ) states A financial institution may not disclose non public personal information to a non affiliated third party unless- the consumer is given an explanation of how the consumer can exercise the nondisclosure option. '' 15 USC 1681 ( a ) ( 5 ) states that Except as authorized under subsection ( b ) 2
implied or otherwise is therefore revoked. XXXX5 USC 6802 ( b ) ( c ) states A financial institution may not disclose non public personal information to a non affiliated third party unless- the consumer is given an explanation of how the consumer can exercise the nondisclosure option. '' 15 USC 1681 ( a ) ( 5 ) states that Except as authorized under subsection ( b ) 1
implied or otherwise. Therefore 1
implies that either the furnishers failed to obtain proper consumer consent or TransUnion released my credit information without verifying that a valid purpose existed. This constitutes a violation of both 1681b ( a ) and 1681e ( a ) 1
implies that the bank believes that I was part of the scheme 1
implying a verification procedure that should have been completed much earlier. 1
implying familiarity despite my complete lack of prior acquaintance with her. I am led to believe that her actions were driven by personal bias and a retaliatory motive stemming from my podcast/video company 1
implying I dont know how to manage my business. 1
implying that a text message and linked electronic PDF constituted a lawful validation notice. By contacting me via unconsented electronic means 1
implying that I was pre-approved for these offers 1
implying that it had been sold off without my consent or knowledge. 1
implying that paying a lawyer was a waste of money 1
implying that she would receive a commission from the plan. 1
implying that this old info is relevant today. It is not relevant in servicing this mortgage in the present. An XXXX year old bankruptcy does not give them the right to accuse me of being in bankruptcy now. 1
implying to any new credit providers that not all debts were paid. 1
importation 2
impose no such finance charge if payment is received after the termination of such time period. If no such time period is provided 1
imposed legal duties on entities that furnished information 1
imposed under improper and unequal treatment to it's consumers. 1
imposes an obligation to review the previously disclosed information and report whether it was incomplete or inaccurate upon receipt of a notice of dispute from a CRA. The second subsection thus requires furnishers to review their prior report for accuracy and completeness ; it does not set forth specific requirements as to what information must be reported 4
imposes responsibilities on all persons who furnish information to consumer reporting agencies ( CRAs ). These responsibilities are found in Section 623 of the FCRA 2
imposing strict guidelines on organizations like the companies listed. Failure to adhere to these standards warrants significant consequences. 3
imposition of higher interest rates on financial transactions such as my car loan in XXXX 2
impound account 1
imprisoned for not more than 2 years 3
imprisoned for not more than XXXX years 3
imprisonment 2
imprisonment for up to ten years 2
imprisonment for up to XXXX years 4
improbable. To Synchrony Bank 1
improper charged-off reporting under GAAP/IRS laws 2
improper charges XXXX. * * FHA compliance breakdown * * - acceptance of deficient safety evaluation XXXX. * * Regulatory oversight gaps * * - multiple federal law violations in single transaction # # FINANCIAL HARM TO CONSUMER - * * Disclosure Violations : * * Denied legal right to 3-day review period - * * Excessive Fees : * * $ XXXX in overcharges and improper fees - * * Escrow Overcharge : * * $ XXXX in excess escrow collection - * * Safety Risk : * * Life-threatening electrical hazard not identified - * * Total Estimated Harm : * * $ XXXX in financial impact # # REQUESTED ACTIONS # # # Immediate Relief XXXX. * * Investigation * * of Gershman 's TILA-RESPA compliance procedures 2. * * Audit * * of fee practices and escrow calculation methods XXXX. * * Review * * of appraisal oversight and quality control standards XXXX. * * Restitution * * for excessive fees and improper escrow collection # # # Systemic Reform XXXX. * * Enhanced oversight * * of Gershman 's disclosure timing procedures XXXX. * * Fee structure review * * to prevent predatory pricing XXXX. * * Appraisal quality control * * improvements for FHA loans 4. * * Staff training * * on federal compliance requirements # # # Consumer Protection 1. * * Public database entry * * to warn other consumers 2. * * Regulatory monitoring * * of future compliance 3. * * Industry guidance * * on proper disclosure timing and fee practices # # SUPPORTING DOCUMENTATION - Closing Disclosure documents showing same-day issuance - Email evidence of appraisal timing violations- Photographs of electrical panel showing GFCI violations XXXX Appraisal report with safety oversight - Fee comparison documentation To reiterate : XXXX. Nature of the Complaint This formal complaint is submitted to HUD 1
improper closure of complaints 1
improper coding 2
improper communication of credit information. 3
improper conduct under NMLS standards 1
improper enforcement 1
improper reinsertion of information 8
improper reporting. 3
improper status reporting 1
improper warranty service 1
improperly and grossly transferred to XXXX for collection despite the fact that ECMC has been collecting Borrower 's payment from the Bureau of Treasury ( Treasury ) due to ECMC 's levy. 2

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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