2026 data Public-data reference. official source

Companies: E

Companies starting with E that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.9K companies starting with "E"

Showing 2.0K–2.0K of 2.9K

Company Complaints
even though i have never missed a payment.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
even though I have no recollection nor tangible record 1
even though I have not missed any payments. 1
even though I have sent this correspondence to XXXX as well. 1
even though I have sent written documented proof of this based on IRS records case # XXXX XXXX 'currently not collectible ' status because I have half of my retirement to live on : {$1200.00} a month. I am well below the poverty level 1
even though I have submitted many appeals showing what I am appealing for and telling them they can't be authorized 1
even though I have submitted to them the correct form from XXXX XXXX website and have made my XXXX and XXXX payments. 1
even though I have taken all the steps to protect my account from future fraud. I am left 10 days post claim wondering what has happened and why what representatives told me was a clear case of fraud that would likely be resolved in 48-72 hours and 10 days at the most. 1
even though I have the credit cards from the banks. XXXX XXXX: This report asked me to mail the XXXX Identity Theft Report. Since I admit I sent the incorrect document regarding this 1
even though I havent made a payment to them since XX/XX/XXXX when I was called and threatened to have my wages garnished. 2
even though I informed Citi that the merchant never delivered the goods. Additionally 1
even though I informed that this was the first I had heard about incorrect payments on my account. 1
even though I knew the bank had already validated my check. She then abruptly walked away. A coworker 1
even though I made a GOOD FAITH effort to entirely eliminate their losses from her theft before asking them to become responsible through their 100 % Fraud Protection Guarantee. They are not in breach of their agreement to protect card holders from fraudulent transactions and instead are attempting to create a fictitious rule '' that attempting to arrange for the payoff of criminal activity on behalf of the card makes the card holder civilly liable for the fraud. I was successful in recovering a small amount on behalf of Chase 1
even though I made timely payments. These discrepancies are reflected in my credit report 1
even though I mailed them as instructed. They also said the only documents they have on file are from my XX/XX/year> CFPB complaint 1
even though I never authorized them. 1
even though I never confirmed receipt nor signed for the package. 1
even though I paid the hospital. At this point I ask if there is anything they can do to lessen the amount 1
even though I provided documentation showing that I had attempted to cancel this subscription nearly a year earlier. 1
even though I provided evidence of every payment on the XXXX 's own pay.gov site.,,EQUIFAX 2
even though I provided evidence of every payment on the XXXX 's own pay.gov site.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33436,,Consent provided,Web,2023-04-26,Closed with explanation,Yes,N/A,6891026 1
even though I provided the photograph of the suspect 1
even though I recertified much earlier than XX/XX/XXXX. The same XXXX happened to me as these individuals. I was told to recertify when I didnt have to and my payment went up. This has happened to millions since XX/XX/XXXX and XXXX has given clear instructions to the loan companies to restore the borrowers lower monthly payment. This is what I am asking for. It doesnt matter if I had recertified in XXXX of XXXX 1
even though I sent all the documents ) I asked for my {$500.00} annual fee to be returned. I just received a letter from Chase rejecting my request for a refund. So Chase opened an account 1
even though I should have been on a processing forbearance at some point. MOHELA will not clarify what type of forbearance ( XXXX ) I was ever on 1
even though I still have the bill from XXXX 1
even though I still use. Would you explain this discrepancy with reality? Even though the report asks to contact with XXXX XXXX XXXX 1
even though I strongly believe this situation is unjust and unfair. 1
even though I submitted proof to them that they received the payment. 1
even though I tried to modify the loan with XXXX 5 times 1
even though I tried with new one. I was once again told several time I would have to wait until new card arrived to dispute charges 1
even though I wanted to cancel the room at this point. I could not because this reservation was non-refundable 1
even though I was back working full time and had the financial means to afford a fair and reasonable payment. This problem could have been easily solved but PennyMac continually kicked the can down the road and I made absolutely no progress. Soon I was in foreclosure and I desperately continued to try and get a review initiated. When I finally made contact I was told that I should be reviewed 1
even though I was born and raised in America. I've had XXXX employees make fun of my name 2
even though I was given credit for the late fee 1
even though I was given no more explanation than this was made with a chip card and you can't have fraudulent charges on those cards. '' To give the money back to someone 1
even though I was making my regular minimum payments on time. 1
even though I was paying ahead of my required payment schedule. On XX/XX/2022 1
even though I was still within the resolution window. 1
even though I was supposed to be covered under the disaster relief program. This reporting is inaccurate and does not align with the terms I was provided.,,GOLDMAN SACHS BANK USA,TX,77583,,Consent provided,Web,2025-01-30,Closed with explanation,Yes,N/A,11850998 1
even though I was supposed to be covered under the disaster relief program. This reporting is inaccurate and does not align with the terms I was provided.,,JPMORGAN CHASE & CO.,TX,77583,,Consent provided,Web,2025-01-30,Closed with explanation,Yes,N/A,11850282 1
even though I was supposed to be covered under the disaster relief program. This reporting is inaccurate and does not align with the terms I was provided.,,Movement Mortgage LLC,TX,77583,,Consent provided,Web,2025-01-30,Closed with explanation,Yes,N/A,11850997 1
even though I was told one would be forthcoming. 1
even though I will send this mail to the XXXX XXXX XXXX XXXX 1
even though I'm on a paid subscription.,Company believes the complaint is the result of a misunderstanding,The Aligned Company DBA Extra,AR,728XX,Servicemember,Consent provided,Web,2023-10-27,Closed with explanation,Yes,N/A,7767737 1
even though I'm still sending enforcement affidavits notarized under the penalty of perjury. 2
even though Id paid in advance of that date for that payment. I have NOT been 30 days late on a payment in XX/XX/XXXX or XX/XX/XXXX 2
even though it did. Next 1
even though it had been paid. I am very upset and asked the person I spoke with at XXXX 2

About this letter-indexed view

This page lists every company beginning with the letter E that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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