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Companies: D

Companies starting with D that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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2.7K companies starting with "D"

Showing 1.7K–1.7K of 2.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
did not legally exist in the State of Tennessee. I am without fault in said matter as the Lender and title company / Trustee bore the legal responsibility to verify the legal existence of the Beneficiary and failed to ratify that XXXX XXXX XXXX XXXX 1
did not listed to what I was saying and kept saying his protocol lines. After getting nowhere with him for around an hour 1
did not listen 1
did not match the account holder information that they had on file 2
did not match the intended receivers ( my wife and me ). They advised me to contact Discover and request an ACH return accordingly. 1
did not notify me 1
did not obtain the promised returns and did not receive the main amount from the Company. I Paid to the investment through a variety of payment methods including XXXX XXXX end with XXXX. Thus 1
DID NOT PRODUCE RECIEPT 1
did not provide all the options available to me. Shellpoint offered a streamline modification at {$1000.00} per month. When I raised the issue that it was more than what was on my completed borrower 's assistance application 1
did not provide repair records 1
did NOT provide us with a copy of the Seller 's Disclosure Statement 1
did not raised flags since this definitely was unusual activity in our account???,,JPMORGAN CHASE & CO.,IL,60453,Servicemember,Consent provided,Web,2023-07-20,Closed with monetary relief,Yes,N/A,7279110 1
did not realize that the single payments I had been making were for XXXX different loans 1
did not receive a bill in a timely manner. 1
did not receive an authenticated notice. Proof of that is evident through VW Credits admission/response to my prior CFPB complaint ( Please see attachment ). The dated explanation/post-sale letter that VW Credit responded with included my name and a XXXX XXXX address . I have not resided at that SC address in more than four years. Despite that fact 1
did not receive the check and that I need to reach out to my carrier and perhaps the check issuer for another stop and reissue. 1
did not report the account to credit bureaus 3
did not report to the credit bureaus that my account is currently experiencing fraudulent activity. 2
did not request an OTP or did I have any dealings with Chase on that day prior to receiving the email alerts. 1
did not return the calls 1
did not review emails on the servers 1
did not say hold XXXX minute 1
did not show up 1
did not submit what she said she would submit. XXXX stated that I do not need to submit a new PSLF App 1
did not understand what any of my information had to do with reward points 1
did not use a 't ' in her name. See attached Trust Deed - page XXXX and page XXXX - signature with 'c '. See attached Death Certificate and Affidavit of Death of Joint Tenant showing correct spelling with 'c '. 1
did not verify accuracy of information they have on file 1
did not verify first 1
did not verify? I suspected that there were some discriminatory practices in their approval process 1
did not want to pay of pocket and not get reimbursed. Advised representative flooring from habitat from humanity that would cover the square footage of the area 1
did not. 1
did she agree to process my file. During our discussion on XX/XX/XXXX 1
did she speak with a supervisor and accept the payment. 1
did so over the phone and was denied. And was told it was because heloc was so new and not established yet. I was let go from my job about 4 weeks later in XXXX XXXX of XXXX. I scraped 1
did spend over XXXX XXXXXXXX within the three months period 1
did the alleged original creditor sell the debt or did it assign the debt 2
did the legwork 1
did the Officer ask if the home was regarded as a condominium 1
did the rigth things 1
did they 'investigate ' how those payments were made ( bank account 2
did they give me a credible reason why they would closed my checking/savings accounts and did not have the courtesy to warn me before closing my credit card.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
did they know that they should request that the CRA 's report my account as being disputed by me? 1
did they really do an investigation because they had already said it was a charge I approved. They money had to end up somewhere. I have always suspected the theft/fraud was an inside job because of the quick investigation and their unwillingness to offer any real assistance or resolution. It also doesn't help there isn't a real person to speak with to handle such sensitive matters. Everything is done virtually and you NEVER SPEAK TO A REAL PERSON!!! 1
did too 1
did what they said they were going to do 1
did you expect they would address my questions? Right 1
did you fax 3
did you pull my credit again? '' XXXX replied 1
did you want anything else. '' I was pretty taken aback even in New York XXXX where customer service is typically quite raw 1
Did your or did you NOT receive the fax my employer sent you? '' Reps are not well-informed '' as you claim on your site 1

About this letter-indexed view

This page lists every company beginning with the letter D that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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