2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 10.4K–10.4K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but XXXX did not report this. 2
but XXXX did not respond to this email either. 3
but XXXX documented that my loan was due for XX/XX/XXXX 1
BUT XXXX explained this is so they have negotiation power. We were also led to believe all payments made would directly pay off out debt once settled and there was NO mention of 'settlement fees ' that this money would first cover. These settlement fees were approx $ XXXX. EACH. This was NEVER Explained. NOR was it ever explained that any debt write off or the amount decreased would be TAXED with the yearly income tax. It is considered income and we MUST pay taxes on it as we are now discovering. We were never told we had to have a certain percentage of money in our ' freedom debt relief account ' before they would start negotiating. I have called several times in attempts to understand these fees 1
but XXXX finally got on the phone and I told her I was checking that everything was complete since that was the deadline. She said I still didnt have the correct box checked on the 4506-T and P & L was not correctly stated so I told her Id resend and call her back. I resent the correct forms in 2 emails and called her back to make sure we had everything we needed that same day. She checked her email and said yes and said she would update everything right then since we were on a deadline. On XX/XX/XXXX 1
but XXXX finally got on the phone and I told her I was checking that everything was complete since that was the deadline. She said I still didnt have the correct box checked on the XXXX and P & L was not correctly stated so I told her Id resend and call her back. I resent the correct forms in 2 emails and called her back to make sure we had everything we needed that same day. She checked her email and said yes and said she would update everything right then since we were on a deadline. On XXXX XXXX 1
but XXXX had a proceeds to borrower '' of {$12000.00} ( that is what we got ) 1
but XXXX has my next payment XX/XX/XXXX. The representative I spoke with about the HAF payments stated payments would have started XX/XX/XXXX if I would not have made payments 1
BUT XXXX HAS NOT EVEN KEPT THE GUARANTEE OF CONTACTING ME WITHIN 10 DAYS!!!!! THEN XXXX LOCKS MY ACCOUNT AFTER I RECEIVED MY REPLACEMENT CARD AND HAD ANOTHER {$6500.00} DEPOSITED INTO THE CARD 1
but XXXX has not reported it. 2
but XXXX has XX/XX/XXXX 1
but XXXX hoping CFPB can put a permanent end to this situation Yours truly 1
but XXXX informed me that 5th 3rd bank would have found a declarations page on page 5 of the binder had they looked. 1
but XXXX insisted that this was my only recourse. 1
but XXXX interrupted me again : I do n't think you really want to pay this bill. If you do n't want to pay the bill 1
but XXXX is showing it as XX/XX/XXXX. 2
but XXXX is too much. 1
but XXXX made no effort. In fact 1
but XXXX must be transferred to any number of XXXX program banks via a new XXXX XXXXXXXX account 1
but XXXX never did anything like that. We had never been able to talk to her over the phone. She kept sending us documents with errors and we had to check it all the time. It was a very frustrating and stressful process. 1
but XXXX never encouraged me to go through my phone settings to protect myself. I never had trouble with my XXXX. It was small fast 1
but XXXX of them is not who it is proposed to being. They used the address and phone number of a phone number of The XXXX XXXX XXXX XXXX line '' There needs to be more stringent penalties against banks 1
but XXXX passed guidance onto customer service to not honor this promotion 1
but XXXX refused 1
but XXXX refused to give me my money back 1
but XXXX removed him from the email chain 1
but XXXX repeatedly refused to transfer me - or to give me the phone number of AHF 's fraud or credit department. 1
but XXXX reported XX/XX/XXXX. 2
but XXXX reported {$0.00}. This inconsistency has caused confusion and frustration for me 2
but XXXX reporting as closed 1
but XXXX reports a balance of {$21000.00}. Lastly 2
but XXXX showed real humanity. She restored a piece of my dignity when everything else was falling apart. 1
but XXXX shows XX/XX/XXXX. There is 4 years apart and also the payment history shows different than the actual DATE OF LAST PAYMENT of XX/XX/XXXX and XX/XX/XXXX. This is incorrect 1
but XXXX was able to deliver it at the correct address 1
but XXXX was not available. He said a supervisor would call me 1
but XXXX wasnt available 1
but XXXX XXXX has repeatedly checked the banks computer and told me that all of them are still held. Therefore 1
but XXXX XXXX Hospital spelled my name incorrectly on one. That is the reason why they did not notate the account. 1
but XXXX XXXX ignored this request. Since only lenders can have XXXX XXXX XXXXXXXX interpreted 1
but XXXX XXXX informed me that they had actually released me in XX/XX/XXXX. Dovenmuehle never gave me an explanation why XXXX XXXX had dropped me. I had to investigate the matter myself ; that's how I discovered that Dovenmuehle never told XXXX XXXX that I was indeed occupying my residence -- the home in question. 1
but XXXX XXXX refused to accept payment any other way. They delayed responding until my first payments were almost late. Finally 1
but XXXX XXXX refuses to provide an accurate principal balance that reflects my most recent payments. 1
but XXXX XXXX XXXX spelled my name incorrectly on one. That is the reason why they did not notate the account. 1
but XXXX XXXX XXXX XXXX sent a letter stating the court does NOT communicate and verify anything with the credit bureaus.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30040,,Consent provided,Web,2025-01-05,Closed with explanation,Yes,N/A,11391337 1
but XXXX XXXX XXXX XXXX sent a letter stating the court does NOT communicate and verify anything with the credit bureaus.,,EQUIFAX 1
but XXXX XXXX XXXX XXXX XXXX is the company who stepped in at some point 1
but XXXX XXXX XXXXXXXX XXXX sent a letter stating the court does NOT communicate and verify anything with the credit bureaus.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
but XXXX/Loancare is impossible to get ahold of on the phone. If I lived closer 1
but yet I am left with over $ XXXX in debt because the school closed. 1
but yet somehow they can just charge me {$200.00}. I am sorry 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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