2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 8.2K–8.2K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but instead are held in a separate unapplied '' account. If you pay the balance of the partial payment 1
but instead are held in separate suspense account. The funds will be applied when the remainder of the payment is received. 1
but instead became more than the original borrowed amount. 1
but instead failed because of the coolant and turbocharger failures. 1
but instead for just these Late Fees 1
but instead got a giant mess that cost me a lot of time - and {$5.00}.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER BANK 1
but instead had to divide up the payment. She apologized 1
but instead have put up tons of roadblocks. Clearly 1
but instead hung up. On XX/XX/I again called 1
but instead I received a letter noting they sold the mortgage to XXXX XXXX and XXXX would finalize the terms of the modification 1
but instead I saw a balance of {$880.00} being due and that was not accurate. 1
but instead just kept telling me the ticket was resolved '' and the charge was valid. '' He then tried to add my husband as a user so he could call in ( again I was chatting from work where I could not answer the phone ) 1
but instead met with having legal ramifications and stiff penalties imposed for violators who need to be investigated for larger public occurances : In XXXX of XXXX prior to a study abroad trip 1
but instead of a detailed history of how you received this information. 1
but instead of a detailed history of how you received this information.,,Data Mortgage Inc.,IL,60124,,Consent provided,Web,2025-03-18,Closed with explanation,Yes,N/A,12525045 1
but instead of a detailed history of how you received this information.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
but instead of offering a true investigation or appeal 1
but instead of proving all monthly mortgage statements for the last 3 years Selene Finance LP chose to cheery pick on which mortgage statements they wanted to provide only and concealed those they did not wish to provide. So far 1
but instead of sending it 1
but instead of that she sent me the same Letter i received yesterday at my house 1
but instead promised I would receive XXXX checks for {$170.00} and {$520.00}. To date 1
but instead received a letter from PNC Bank saying they would not be crediting my account because after investigating '' they found no error occurred ''. I immediately tried calling Mr. XXXX 1
but instead related to a personal credit card they insisted I had opened. 1
but instead returned it 1
but instead said Due Now ''. 1
but instead steered toward forbearance? Furthermore 3
but instead tell you that you must be 6 months in arrears in order for any help '' to be given. I hardly ever made the minimum payments as I wanted my credit to remain in good standing 1
but instead they do it via phone. 1
but instead they had changed the account and added the XX/XX/XXXX 1
but instead they just kicked me to the curb. When I tried to resume making payments their agents refused to accept it unless I paid the full past due amount including fees.,,Ocwen Financial Corporation,GA,30213,,Consent provided,Web,2022-05-17,Closed with explanation,Yes,N/A,5571327 1
but instead they were bought out from underneath of us by a third party from BMO. We have evidence that suggests that BMO is holding payments past due dates which results in late charges. 1
but instead was used to pay taxes. More so 1
but instead we are living in my parent 's basement 1
but intentionally change my profile info without my acknowledgement 1
but investment organizations 1
but is affiliated with XXXX who is under Bank of America. 1
but is also the textbook example of criminal racketeering 4
but is certainly immoral 1
but is in fact a solicitation for an order 1
but is not limited to 12
but is not limited to : All late payments All collection accounts All charge-offs All repossessions All foreclosures All bankruptcies All judgments All outdated accounts beyond the allowable reporting period under FCRA 605 ( a ) All hard inquiries not expressly authorized by me in writing This is my formal demand that you : Immediately conduct a full investigation of each negative item in compliance with FCRA 611 ( 15 U.S.C. 1681i ). Provide the complete method of verification for each item 1
but is not limited to : All late payments All collection accounts All charge-offs All repossessions All foreclosures All XXXX All judgments All outdated accounts beyond the allowable reporting period under FCRA 605 ( a ) All hard inquiries not expressly authorized by me in writing This is my formal demand that you : Immediately conduct a full investigation of each negative item in compliance with FCRA 611 ( 15 U.S.C. 1681i ). Provide the complete method of verification for each item 1
but is not limited to : Recorded Status Correction Affidavit Declaration of Express Trust XXXX XXXX XXXX XXXX Security Agreement and Non-UCC Promissory Note Power of Attorney Fiduciary Appointment Declaration Full Faith & Credit Public Notice You are hereby given constructive notice and lawful warning : Cease and desist immediately from all unlawful claims 1
but is not limited to : Recorded Status Correction Affidavit Declaration of Express Trust XXXX XXXX XXXX XXXX Security Agreement and Non-UCC Promissory Note Recordation Power of Attorney Fiduciary Appointment Declaration Full Faith & Credit Public Notice You are hereby given constructive notice and lawful warning : Cease and desist immediately from all unlawful claims 3
but is not limited to : Recorded Status Correction Affidavit Declaration of XXXX XXXX XXXX XXXX XXXX XXXX Security Agreement and Non-UCC Promissory Note Power of Attorney Fiduciary Appointment Declaration Full Faith & Credit Public Notice You are hereby given constructive notice and lawful warning : Cease and desist immediately from all unlawful claims 2
but is not limited to : Telephonic communication Written communication ( including letters 1
but is not limited to : XX/XX/XXXX First 605B dispute package submitted. 3
but is not set to my current home address or previous home address and the account is using my funds to pay that unknown subscription. So both Chase and XXXX have concluded that the account must be fraudulent. In this case 1
but is not set to my current home address or previous home address and the account is using my funds to pay that unknown subscription. So both XXXX and XXXX have concluded that the account must be fraudulent. In this case 1
but is only refunding the {$150.00}. I feel that the entire {$200.00} should be refunded 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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