2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 18.3K–18.4K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and referenced the case number in Missouri XXXX. 1
and referenced the cost to American Express of investigating such disputes. The accounts were therefore closed after dispute activity and discussions regarding dispute volume 1
and Referral of the matter to the FTC 1
and referred me to the Branch Manager. The Brach Manager pulled my account up 1
and referred me to XXXX. I contacted XXXX 1
and reflected the accepted settlement offer. 1
and reflective of a consumers current status 2
and reflects no derogatory information 2
and refresh my log in before it can be attempted to viewed. In addition to this 1
and refund a series of clearly unauthorized electronic fund transfers totaling {$3500.00} 1
and refund all amounts paid. 1
and refund dates 1
and refund my money 1
and refund payment made on the loans. 1
and refunded this money only after the fact. 3
and refusal of conversation recording. 1
and refusal to apply the common-law right of offset. 1
and refusal to comply with long-standing laws. Despite this extensive documentation 1
and refusal to conduct lawful reinvestigations. 1
and refusal to correct errors demonstrate a clear pattern of negligence and disregard for my rights as a consumer. 1
and refusal to honor arbitration clauses 1
and refusal to recognize the trusts authority not only violate the FCRA 4
and refuse to change my status in their credit reporting. I am unable to speak with anyone in the dispute department that handles credit reporting. I have called every month since XX/XX/ 1
and refuse to change my status in their credit reporting. I am unable to speak with anyone in the dispute department that handles credit reporting. I have called every month since XX/XX/2023 1
and refuse to coordinate with XXXX XXXX to honor the additional forbearance time 1
and refuse to let you speak to anyone in the bonus department. 1
and refuse to offer my transfer voucher 1
and refuse to release my funds. 1
and refuse to reverse the transaction. They are also claiming that this type of transaction is not covered by their buyer protection program. 1
and REFUSED a $ XXXX Hardest Hit Funds award that I was granted ( after initially accepting ) and that would have assisted significantly in making payments affordable and thus avoiding foreclosure. 1
and refused all refunds 1
and refused provisional credits. One transaction ( {$20.00} ) was issued as a final credit immediately without investigation. Later 1
and refused the return of clearly personal items. 1
and refused to accept proof of my payment. On XX/XX/XXXX I received yet a third email from CapitalOne alerting me of a missed/late payment??? 1
and refused to assist fairly. As a consumer 1
and refused to comply with original terms. 1
and refused to delete it or apologizing for the error they made 1
and refused to directly answer a number of my questions that the FDCPA requires a debt collector to answer.,,JPMORGAN CHASE & CO.,TX,XXXXX,,Consent provided,Web,2021-05-20,Closed with explanation,Yes,N/A,4391785 1
AND REFUSED TO GIVE ME ANY INFORMATION ON A LOAN EVEN THOUGH I HAVE REPEATEDLY SENT BANK OF AMERICAS PROPRIETYARY AUTHORIZATIONS IN WITH THE CLIENTS SSN AND SIGNATURE. Bank of America had no problem attaching our authorization to the 1st TD - that was service released in XXXX 1
and refused to give me any updates on claim status. Wells Fargo refuses to give me any documentation. On XX/XX/2024 1
and refused to let me make payments towards my balance because it was too low. That is ridiculous that they will not allow me to make payments. How do I pay this off since they won't let me? They are trying to scam me for more money. The debt is for {$1000.00} and will let me pay it off for {$1000.00} 2
and refused to let me to speak with anyone else. Then they hung up on me. 1
and refused to pay postage to set up autopay through the mail. 1
and refused to postpone the sale 1
and refused to provide a timeline or further explanation. 1
and refused to provide documentation related to my own account absent a court order. 1
and refused to provide the required method-of-verification documentation during reinvestigation 2
And refused to refund me despite providing no services. 1
and refused to remove or correct anything. This is a violation of 611 ( a ) ( 1 ) ( A ). 1
and refused to respond to me until after the investigation was over. 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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