under the FCRA

422 consumer complaints filed with the CFPB

This page summarizes consumer complaints about under the FCRA products filed with the CFPB. 422 complaints have been filed across 66 companies. The most commonly reported issue is "respectively. These provisions provide for damages".

422
Total Complaints
66
Companies
respectively. These provisions provide for damages
Top Issue

Companies with Most under the FCRA Complaints

# Company Complaints
1 for failure to comply with the Act 's requirements. 186
2 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 75
3 for failure to comply with the Act 's requirements.,,EQUIFAX 64
4 for failure to comply with the Acts requirements. 9
5 and possible punitive damages for failure to comply with the Act 's requirements. 7
6 for failure to comply with the XXXX 's requirements.,,EQUIFAX 5
7 for failure to comply with the Act 's requirements,,EQUIFAX 5
8 for failure to comply with the XXXX XXXX requirements. 4
9 for failure to comply with the Act 's requirements,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 3
10 for failure to comply with the XXXX 3
11 for failure to comply with the XXXX 's requirements. 3
12 in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title 2
13 for failure to comply with the XXXXXXXX XXXX requirements.,,EQUIFAX 2
14 the costs of the action together with reasonable attorneys fees as determined by the court. 2
15 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,32822,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10637258 1
16 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11901,,Consent provided,Web,2024-12-09,Closed with explanation,Yes,N/A,11080187 1
17 for failure to comply with the Act 's requirements Account Number : XXXX XXXX XXXX The late payment in question is reported by TransUnion Consumer Solutions for the period of Late Payment Date XX/XX/year>. I believe this information is incorrect and does not comply with the requirements outlined in the Truth in Lending Act ( TILA ) 1
18 for failure to comply with the XXXX XXXX requirements.,,EQUIFAX 1
19 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11489588 1
20 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,34759,,Consent provided,Web,2024-11-04,Closed with explanation,Yes,N/A,10681566 1
21 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11490107 1
22 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,84118,,Consent provided,Web,2025-01-18,Closed with explanation,Yes,N/A,11632466 1
23 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33189,,Consent provided,Web,2025-01-09,Closed with explanation,Yes,N/A,11455719 1
24 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,85037,,Consent provided,Web,2025-01-28,Closed with explanation,Yes,N/A,11816582 1
25 for failure to comply with the Act 's requirements Account Number : XXXX XXXX XXXX The late payment in question is reported by TransUnion Consumer Solutions for the period of Late Payment Date XXXX I believe this information is incorrect and does not comply with the requirements outlined in the Truth in Lending Act ( TILA ) 1
26 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11489862 1
27 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,84118,,Consent provided,Web,2025-01-18,Closed with explanation,Yes,N/A,11632890 1
28 for failure to comply with the XXXX 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11490161 1
29 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,23234,,Consent provided,Web,2025-03-19,Closed with explanation,Yes,N/A,12562441 1
30 in writing or in electronic form or other form permitted by the regulations prescribed under section XXXX of this title 1
31 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11490179 1
32 for failure to comply with the Act 's requirements.,,Experian Information Solutions Inc.,FL,32822,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10636994 1
33 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11490136 1
34 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33993,,Consent provided,Web,2025-03-27,Closed with explanation,Yes,N/A,12700755 1
35 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33178,,Consent provided,Web,2024-11-29,Closed with explanation,Yes,N/A,10967619 1
36 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11490106 1
37 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,75287,,Consent provided,Web,2025-06-07,Closed with explanation,Yes,N/A,13947626 1
38 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,32822,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10637267 1
39 for failure to comply with the Act 's requirements,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,XXXXX,,Consent provided,Web,2025-11-21,Closed with explanation,Yes,N/A,17417849 1
40 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33991,,Consent provided,Web,2024-12-19,Closed with explanation,Yes,N/A,11214379 1
41 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33178,,Consent provided,Web,2024-11-29,Closed with explanation,Yes,N/A,10967810 1
42 including the failure to communicate that a disputed debt is disputed. By determining and reporting the disputed account as accurate 1
43 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33178,,Consent provided,Web,2024-11-29,Closed with explanation,Yes,N/A,10967620 1
44 for failure to comply with the XXXX 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33054,,Consent provided,Web,2025-03-20,Closed with explanation,Yes,N/A,12574962 1
45 for failure to comply with the Act 's requirements.,,Experian Information Solutions Inc.,FL,32822,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10637200 1
46 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10467,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11489921 1
47 and possible punitive damages for failure to comply with the XXXX 's requirements. 1
48 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,32822,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10637269 1
49 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NE,683XX,,Consent provided,Web,2025-03-04,Closed with explanation,Yes,N/A,12315851 1
50 for failure to comply with the Act 's requirements.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,91411,,Consent provided,Web,2024-12-09,Closed with explanation,Yes,N/A,11083845 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for under the FCRA

422 consumer complaints have been filed with the CFPB under the "under the FCRA" product category, naming 66 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system — the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within under the FCRA, the single most common underlying consumer complaint is "respectively. These provisions provide for damages". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief — two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share — the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around under the FCRA, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

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