Transunion

258 consumer complaints filed with the CFPB

This page summarizes consumer complaints about Transunion products filed with the CFPB. 258 complaints have been filed across 134 companies. The most commonly reported issue is "Account name : # XXXX".

258
Total Complaints
134
Companies
Account name : # XXXX
Top Issue

Companies with Most Transunion Complaints

# Company Complaints
1 they are supposed to modify accounts that aren't reporting correctly. 26
2 date of last activity and much more is incorrect. According to 15 USC 1681 ( 5 ) they are suppose to modify accounts that isn't reporting correctly. 23
3 they stated everything was complete and accurate. But how is that possible if the open date 19
4 date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) 18
5 date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isn't reporting correctly. 14
6 XXXX 6
7 billing statements 3
8 they are required to do the following ( 15 ) treatment of inaccurate or unverifiable information disputed by a consumer 3
9 and all the fraudulent items will be removed and or blocked in the 4 business days allowed with the law & in accordance to Consumer Law ( FCRA ) 15 U.S.C 605B & 15 U.S.C 1681 ; But the open date 3
10 XXXX ( XXXX ) XXXX This inquiry is scheduled to continue on record until XX/XX/XXXX These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. I've attached a list of the hard inquiries in question as well as a copy of the consumer FICO credit report maintained by you which shows the aforementioned fraudulent items. I do not recognize the aforementioned accounts 3
11 and the associated address 3
12 date of last activity and much more is incorrect. 3
13 XXXX XXXX XXXX : XXXX 3
14 I require : 1. Complete documentation showing they have verified the accuracy of these items with the original creditor 3
15 charge-off 3
16 or a payment history mistake ]. According to Metro2 standards 3
17 XXXX XXXX # XXXX 2
18 XXXX # XXXX 2
19 XXXX XXXX XXXX 2
20 However 2
21 date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isn't reporting correctly. This has been a ongoing issue since 2020. Despite the attempts they have still violated my rights. 1
22 they stated everything was complete and accurate XXXX But how is that possible if the open date 1
23 they are supposed to modify accounts that aren't reporting correctly. In conclusion 1
24 and XXXX did NOT use proper procedures to verify the information being reported. 1
25 all three credit bureaus are reporting different information 1
26 unverified accounts must be removed and if you are unable to provide me a copy of verifiable proof 1
27 XXXX XXXX account # XXXX. However 1
28 XXXX XXXX XXXX account XXXX XXXX 1
29 the are supposed to modify accounts that isn't responding correctly. 1
30 INC.,FL,32822,,Consent provided,Web,2025-02-10,Closed with non-monetary relief,Yes,N/A,12004125 1
31 XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
32 date of last activity 1
33 and much more is incorrect? According to 15 USC 1681i ( 5 ) 1
34 I do not own that account 1
35 date of last activity and much more is incorrect? 1
36 which shows on the report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
37 and you have failed to act. I am not requesting for you to validate the information for me 1
38 and proper utilization of such information in accordance with the requirements of this title. 1
39 mail or email in a fraudulent account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
40 my personal information 1
41 SAYS I HAVE THE RIGHT TO PRIVACY 15 U.S.C. 1681 SAYS A CONSUMER REPORTING AGENCY CAN'T FURNISH AN ACCOUNT WITHOUT MY WRITTEN CONSENT. I XXXX XXXX have never gave XXXX 1
42 they are supposed to modify accounts that aren't reporting correctly and delete it immediately. 1
43 INC.,PA,17050,,Consent provided,Web,2020-11-08,Closed with explanation,Yes,N/A,3943165 1
44 XXXX XXXX ( Original Creditor XXXX XXXX XXXX XXXX XXXX XXXX ) : XXXX XXXX XXXX XXXX XXXX ( Original Creditor : XXXXXXXX XXXX XXXX XXXX XXXX ) : # XXXX 1
45 XXXX Inquiry done on XX/XX/XXXX. However 1
46 XXXX ) This account is not showing maximum possible accuracy its reporting a 30 day late payment in XXXX and XXXX is still the current month also said lender says they We have completed the investigation into your dispute and confirmed that the accounts ) in question was closed and has not been reported to the credit bureaus. At this time 1
47 address and much more is incorrect. According to 15 USC 1681i ( 5 ) 1
48 other than records of convictions of crimes which antedates the report by more than seven years. '' This account is an adverse item they are reporting again without my permission.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
49 INC.,ND,58601,,Consent provided,Web,2017-10-26,Closed with explanation,Yes,N/A,2712470 1
50 XXXX and/or any other private/public sector credit agency/bureau written consent or instruction to furnish said reporting. 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for Transunion

258 consumer complaints have been filed with the CFPB under the "Transunion" product category, naming 134 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system — the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within Transunion, the single most common underlying consumer complaint is "Account name : # XXXX". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief — two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share — the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around Transunion, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

Related