deceptive

1.6K consumer complaints filed with the CFPB

This page summarizes consumer complaints about deceptive products filed with the CFPB. 1,629 complaints have been filed across 112 companies. The most commonly reported issue is "the company has violated 15 U.S. Code 1692f".

1.6K
Total Complaints
112
Companies
the company has violated 15 U.S. Code 1692f
Top Issue

Companies with Most deceptive Complaints

# Company Complaints
1 which prohibits the use of false 1.3K
2 uniform 110
3 and a respect for the consumers right to privacy 15 U.S. Code 1681b ( 2 ) - Permissible purposes of consumer reports. In accordance with the written instructions of the consumer to whom it relates 15 U.S. Code 1681a - Definitions ; rules of construction. The term investigative consumer report means a consumer report or portion thereof in which information on a consumers character 14
4 or course of business which operates or would operate as a fraud or deceit upon any person. 11
5 which statement or omission is made with knowledge or reasonable grounds to believe that it is untrue or misleading. 8
6 that the debt collector is attempting to collect a debt and that any information obtained will be used for that purpose 5
7 as well as FCRA 1681s-2 ( a ) ( 1 ) 4
8 XXXX 4
9 as well as selling off a fraudulent debt to third party debt collectors in clear violation of the above statutes as well as the Military Lending Act. 3
10 and misleading information on my consumer report. This has resulted in damage to my reputation 3
11 I am entitled to {$1000.00} per violation 3
12 which statement or omission is made with knowledge or reasonable grounds to believe that it is untrue or misleading. ] According to [ 15 U.S. Code 1681 sec 602 ( 4 ) ] 3
13 or mode of living is obtained through personal interviews with neighbors 3
14 insurance 3
15 or employment opportunities. 3
16 which makes this unfair practice. According to the FDCPA 3
17 block me from access 2
18 and to invasions of individual privacy. 2
19 and privacy of consumer information [ 2 ]. The FDCPA prohibits debt collectors from using deceptive or abusive practices in the collection of debts 2
20 it must be immediately and permanently deleted.,,EQUIFAX 2
21 and I was told the US Bankruptcy Court does NOT report or furnish any information to credit reporting agencies. 2
22 and hold them accountable under federal law. 2
23 that I have an unpaid balance. If debt existed wouldn't it be stated in the negative and not a positive amount due to the fact I can't make payments on a positive account. 2
24 to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged 2
25 and XXXX. 2
26 and promotional offers were not authorized so 15 US Code 1681b ( c ) ( 1 ) ( a ) ( b ) ( i ) ( 3 ) stated they be deleted. 2
27 but rather unjust business practices 2
28 or organization name other than the true name of the debt collector 's business 1
29 I was 1
30 c ) customer complains 1
31 demonstrating systemic failure. Midland continues to suggest it is the credit bureau that's reporting the misinformation but if they're getting the information from Midland how could it be misinformation The credit bureaus respond by saying 'VERIFIED '' and continues to state this is the information that was supplied by Midland . 1
32 the following conduct is a violation of this section:6 ) Taking or threatening to take any nonjudicial action to effect dispossession or disablement of property if ( A ) there is no present right to possession of the property claimed as collateral through an enforceable security interest ; ( B ) there is no present intention to take possession of the property ; or ( C ) the property is exempt by law from such dispossession or disablement. 1
33 N.A.,TX,76123,,Consent provided,Web,2026-01-12,Closed with monetary relief,Yes,N/A,18659028 1
34 and attorneys fees 1
35 and my current balance.,,RFNA 1
36 or money ; and 1
37 the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector On XX/XX/XXXX 1
38 I still do n't know what my hard renewal deadline was. 1
39 and 1
40 or facsimile thereof. RECEIVABLES OUTSOURCING 1
41 the full account number ( not redacted ) 1
42 I print my consumer credit reports. On the XXXX of XX/XX/XXXX I acquired my XXXX 1
43 or agency of the UnitedStates or any State 1
44 is an inherently deceptive and misleading representation that violates both the general standard of FDCPA and also a specific provision prohibiting the use of deceptive means to attempt to collect a debt. SLS may be liable to me for actual and statutory damages 1
45 XXXX XXXX. How can we trust the set company and Fair Collections & Outsourcing 1
46 provided partial documentation which did not suffice what was requested from them. And as a result of Portfolio Recovery Associates violation of 15 USC 1692e ( 8 ) 1
47 as the sudden interest assessment is a billing error not properly explained or supported by documentation. 1
48 or agency of the United States or any State 1
49 forensic disclosure 1
50 directly or through an affiliate of such receiving third party 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows for deceptive

1,629 consumer complaints have been filed with the CFPB under the "deceptive" product category, naming 112 distinct companies as the respondent. Product-level complaint counts are one of the most direct signals of where consumer friction is concentrated in the U.S. financial system — the CFPB routes each filing to the specific regulatory framework that governs its product class, so the volume here reflects real intake into federal and state consumer-protection channels, not casual survey sentiment.

Within deceptive, the single most common underlying consumer complaint is "the company has violated 15 U.S. Code 1692f". Issue concentration inside a product category is often more diagnostic than headline volume: when one issue dominates filings, it usually points to a recurring servicing, billing, reporting, or collection pattern that touches many providers at once. The table above ranks individual companies by filing volume within this product line and includes their timely-response rate and the share of cases closed with relief — two operational metrics that help separate firms handling complaint intake smoothly from those where resolutions stall or get disputed.

Complaint volume scales with market share — the largest issuers and servicers in a category will naturally generate more filings than smaller peers even at identical complaint rates per customer. A complaint on record is a consumer allegation, not a proven violation, and a company's presence here does not imply it broke any law. Use this page to understand the contour of consumer concerns around deceptive, then drill into specific companies and cross-check against the CFPB Consumer Complaint Database. This page is informational only and is not financial, legal, or regulatory advice.

Data source: CFPB Consumer Complaint Database. Product categories are defined by the CFPB. Complaint counts reflect consumer-reported data and do not imply wrongdoing by any company.

Read our methodology — how this data is sourced, computed, and verified.

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