Total complaints
2
Filed since If a
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows your team's complaint history from CFPB public records. 2 consumers have filed complaints since If a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since If a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How your team's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I would like to extend Chase the option to reach out to us for help in the future | 1 |
| I would like to extend XXXX the option to reach out to us for help in the future | 1 |
| State | Complaints |
|---|---|
| and the tremendous efforts you all have made at Chase. I would like to express my sincerest gratitude | 1 |
| and the tremendous efforts you all have made at XXXX. I would like to express my sincerest gratitude | 1 |
| Issue | Complaints |
|---|---|
| I would like to emphasize the sincerity of my offer. And this offer is not meant to patronize or pressure ; however | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
your team has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If a, and the most recent logged activity is If at any , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, your team reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I would like to extend Chase the option to reach out to us for help in the future", and the single most common underlying issue is "I would like to emphasize the sincerity of my offer. And this offer is not meant to patronize or pressure ; however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating your team: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
your team has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
your team has a 0% timely response rate to CFPB complaints.
The most common issue reported against your team is "I would like to emphasize the sincerity of my offer. And this offer is not meant to patronize or pressure ; however" in the "I would like to extend Chase the option to reach out to us for help in the future" product category.
Read our methodology — how this data is sourced, computed, and verified.