2026 data Public-data reference. official source

your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application's complaint history from CFPB public records. 1 consumers have filed complaints since Per . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Per
Since

Total complaints

1

Filed since Per

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application complaint mix by product

Total complaints: 1

your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). If you: 1 complaints (100.0%), resolution 0.0% If you 100.0%
  • If you 1 100.0% 0% relief

How your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
If you submit an application to enroll in an IDR plan other than SAVE 1

Top States

State Complaints
far beyond the 10 business days they had to process my application and move me to a Processing Forbearance. I have reached out twice to request that they move me to a processing forbearance. Not moving my loans into to this processing forebearance will result in financial costs to me 1

Top Issues

Issue Complaints
you will be moved into a processing forbearance for up to 60 days. During this period 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application

your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per federa, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "If you submit an application to enroll in an IDR plan other than SAVE", and the single most common underlying issue is "you will be moved into a processing forbearance for up to 60 days. During this period".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application have?

your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application respond to complaints on time?

your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application has a 0% timely response rate to CFPB complaints.

What is the most common complaint about your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application?

The most common issue reported against your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application is "you will be moved into a processing forbearance for up to 60 days. During this period" in the "If you submit an application to enroll in an IDR plan other than SAVE" product category.

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