Total complaints
1
Filed since Per
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application's complaint history from CFPB public records. 1 consumers have filed complaints since Per . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Per
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| If you submit an application to enroll in an IDR plan other than SAVE | 1 |
| State | Complaints |
|---|---|
| far beyond the 10 business days they had to process my application and move me to a Processing Forbearance. I have reached out twice to request that they move me to a processing forbearance. Not moving my loans into to this processing forebearance will result in financial costs to me | 1 |
| Issue | Complaints |
|---|---|
| you will be moved into a processing forbearance for up to 60 days. During this period | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per federa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "If you submit an application to enroll in an IDR plan other than SAVE", and the single most common underlying issue is "you will be moved into a processing forbearance for up to 60 days. During this period".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application has a 0% timely response rate to CFPB complaints.
The most common issue reported against your loan servicer will notify you about which type of forbearance you are in and which previous months were covered by which type of forbearance. They will also notify you when you have been placed in a new IDR plan. '' It has now been 67 days since Mohela reports recieving my application is "you will be moved into a processing forbearance for up to 60 days. During this period" in the "If you submit an application to enroll in an IDR plan other than SAVE" product category.
Read our methodology — how this data is sourced, computed, and verified.