Total complaints
2
Filed since Comp
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records's complaint history from CFPB public records. 2 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I would not want anything to impair that record. Our contact information is located on your retail installment contract or promissory note and security agreement | 2 |
| State | Complaints |
|---|---|
| you signed a 36-month promissory note and security agreement on XX/XX/XXXX and you agreed to have the minimum monthly payment of {$120.00} due on the XXXX of each month. You made your final payment on XX/XX/XXXX ; however | 2 |
| Issue | Complaints |
|---|---|
| coupon book | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Please see, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I would not want anything to impair that record. Our contact information is located on your retail installment contract or promissory note and security agreement", and the single most common underlying issue is "coupon book".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records has a 0% timely response rate to CFPB complaints.
The most common issue reported against your complaint has been Closed with explanation. : 1. You paid the account balance in full in XX/XX/XXXX ; 2. There was a delay in closing the account ; and 3. XXXX processed a manual AUD on XX/XX/XXXX to correct the credit reporting. According to our records is "coupon book" in the "and I would not want anything to impair that record. Our contact information is located on your retail installment contract or promissory note and security agreement" product category.
Read our methodology — how this data is sourced, computed, and verified.