Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you will not be able to use your account for new transactions and your account will be closed. Very confused's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you will not be able to use your account for new transactions and your account will be closed. Very confused's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you must contact us by XXXX/XXXX/15. I clearly communicated I chose to reject the offer | 1 |
| State | Complaints |
|---|---|
| I asked why only 8 months into the paid annual term I would have to cancel the card as opposed to at renewal. I advised her of my prior enquiry with CHASE card services advising me the card will be closed upon renewal | 1 |
| Issue | Complaints |
|---|---|
| but then put me on hold to enquire | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you will not be able to use your account for new transactions and your account will be closed. Very confused has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The docume, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you will not be able to use your account for new transactions and your account will be closed. Very confused reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you must contact us by XXXX/XXXX/15. I clearly communicated I chose to reject the offer", and the single most common underlying issue is "but then put me on hold to enquire".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you will not be able to use your account for new transactions and your account will be closed. Very confused: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you will not be able to use your account for new transactions and your account will be closed. Very confused has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you will not be able to use your account for new transactions and your account will be closed. Very confused has a 0% timely response rate to CFPB complaints.
The most common issue reported against you will not be able to use your account for new transactions and your account will be closed. Very confused is "but then put me on hold to enquire" in the "you must contact us by XXXX/XXXX/15. I clearly communicated I chose to reject the offer" product category.
Read our methodology — how this data is sourced, computed, and verified.