Total complaints
1
Filed since Rega
2026 data Public-data reference. official source
you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer's complaint history from CFPB public records. 1 consumers have filed complaints since Rega. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Rega
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer complaint mix by product
- they indicated 1 100.0% – 0% relief
How you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they indicated that they could change a setting on my account to make partial payments function as partial payments | 1 |
Top States
| State | Complaints |
|---|---|
| while MrCooper continues to charge them interest on their account that has not had this payment applied to it. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| it became clear that this still was not truly a partial payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer
you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rega, and the most recent logged activity is Regarding , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they indicated that they could change a setting on my account to make partial payments function as partial payments", and the single most common underlying issue is "it became clear that this still was not truly a partial payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer have?
you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer respond to complaints on time?
you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer has a 0% timely response rate to CFPB complaints.
What is the most common complaint about you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer?
The most common issue reported against you will continue to accrue interest on your loan as though you had not made a payment. So while this is advertised as a partial payment it is in fact a 0 interest loan given to MrCooper by the customer is "it became clear that this still was not truly a partial payment" in the "they indicated that they could change a setting on my account to make partial payments function as partial payments" product category.
Read our methodology — how this data is sourced, computed, and verified.
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