Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I discovered that not only had Coinbase stolen {$30000.00} from my account but they also later took an additional {$15000.00} after falsely claiming that my account was in a negative balance. Despite providing evidence that I had followed all the necessary procedures and abided by their policies | 1 |
| Issue | Complaints |
|---|---|
| citing their policy not to reimburse customers. They also tried to tell me that the money was stolen | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I discovered that not only had Coinbase stolen {$30000.00} from my account but they also later took an additional {$15000.00} after falsely claiming that my account was in a negative balance. Despite providing evidence that I had followed all the necessary procedures and abided by their policies", and the single most common underlying issue is "citing their policy not to reimburse customers. They also tried to tell me that the money was stolen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that. has a 0% timely response rate to CFPB complaints.
The most common issue reported against you promptly report it. So I did and they told me that they just wanted me to do at this time and not to worry about that. is "citing their policy not to reimburse customers. They also tried to tell me that the money was stolen" in the "I discovered that not only had Coinbase stolen {$30000.00} from my account but they also later took an additional {$15000.00} after falsely claiming that my account was in a negative balance. Despite providing evidence that I had followed all the necessary procedures and abided by their policies" product category.
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