Total complaints
1
Filed since CFPB
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident's complaint history from CFPB public records. 1 consumers have filed complaints since CFPB. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since CFPB
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you XXXX XXXX XXXX XXXX I will be including you especially since in XXXX I was in the hospital | 1 |
| State | Complaints |
|---|---|
| they didnt cover the last {$3000.00} that I owed you guys they only cover {$1000.00} which I still have an email from an employee at XXXX XXXX XXXX XXXX that confirmed this information so I dont owe anything for my car because that was your fault XXXX XXXX XXXX XXXX you dropped the ball and now you have the nerve to put me in a charged-off status for something that I should not owe and on top of that you are adding interest to an amount that has been charged off. How do you continuously add interest to increase a charged off amount a charged off account is a dead account. It is what it is this is all unlawful in accurate degrading and just you should be ashamed | 1 |
| Issue | Complaints |
|---|---|
| as prior to the accident I had made every single payment on time for multiple years and you refused to work with my unfortunate situation as a loyal XXXX XXXX! All calls are recorded so I have no reason to lie and have kept records and proof | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CFPB, and the most recent logged activity is CFPB you w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you XXXX XXXX XXXX XXXX I will be including you especially since in XXXX I was in the hospital", and the single most common underlying issue is "as prior to the accident I had made every single payment on time for multiple years and you refused to work with my unfortunate situation as a loyal XXXX XXXX! All calls are recorded so I have no reason to lie and have kept records and proof".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident has a 0% timely response rate to CFPB complaints.
The most common issue reported against you over charged me and once my auto payment went back to the original amount of XXXX you never informed gap insurance that I was back in good graces so when I had the XXXX accident is "as prior to the accident I had made every single payment on time for multiple years and you refused to work with my unfortunate situation as a loyal XXXX XXXX! All calls are recorded so I have no reason to lie and have kept records and proof" in the "you XXXX XXXX XXXX XXXX I will be including you especially since in XXXX I was in the hospital" product category.
Read our methodology — how this data is sourced, computed, and verified.