Total complaints
1
Filed since Also
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out's complaint history from CFPB public records. 1 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| your account is in the SAVE forbearance which runs congruently to the borrower defense forbearance. '' But also included the following : You won't have to make payments until the courts reach a final decision | 1 |
| State | Complaints |
|---|---|
| which form of forbearance will my plans exist under? | 1 |
| Issue | Complaints |
|---|---|
| but your balance is growing again since interest started accruing on XX/XX/XXXX. When the SAVE forbearance does end | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Also, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "your account is in the SAVE forbearance which runs congruently to the borrower defense forbearance. '' But also included the following : You won't have to make payments until the courts reach a final decision", and the single most common underlying issue is "but your balance is growing again since interest started accruing on XX/XX/XXXX. When the SAVE forbearance does end".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out has a 0% timely response rate to CFPB complaints.
The most common issue reported against you must apply to switch to another eligible repayment plan. '' 1. As the SAVE plan is being phased out is "but your balance is growing again since interest started accruing on XX/XX/XXXX. When the SAVE forbearance does end" in the "your account is in the SAVE forbearance which runs congruently to the borrower defense forbearance. '' But also included the following : You won't have to make payments until the courts reach a final decision" product category.
Read our methodology — how this data is sourced, computed, and verified.