2026 data Public-data reference. official source

you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since

Total complaints

1

Filed since XXXX

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life complaint mix by product

Total complaints: 1

you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). but he: 1 complaints (100.0%), resolution 0.0% but he 100.0%
  • but he 1 100.0% 0% relief

How you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
but he rarely came home and then once Covid hit things went downhill. In XX/XX/XXXX I filed for divorce and went back to work. XXXX continued to pay the mortgage and support us until the divorce was finalized in early XXXX at which time I took over the payments. I was working full time as a XXXX XXXX at that time but then my hours got cut due to Covid. Not long after that the taxes and insurance went up on the property and it was difficult to afford the mortgage. I was able to get transferred to a different site that offered full time hours 1

Top States

State Complaints
and then I was offered a modification. The problem is that this interest rate and payment on the modification is much higher than what it had been before and it is not affordable. I have been made aware of a new program by someone at the VA that helps borrowers with Covid related hardship get their loan modified without the full interest rate reset to the market rate. It seems like this was never considered for my family.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,NEW YORK COMMUNITY BANCORP INC,TX,765XX,Servicemember,Consent provided,Web,2024-08-12,Closed with explanation,Yes,N/A,9775678 1

Top Issues

Issue Complaints
I was told that I needed to apply for a loan modification and go through the regular process 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life

you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX and I, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but he rarely came home and then once Covid hit things went downhill. In XX/XX/XXXX I filed for divorce and went back to work. XXXX continued to pay the mortgage and support us until the divorce was finalized in early XXXX at which time I took over the payments. I was working full time as a XXXX XXXX at that time but then my hours got cut due to Covid. Not long after that the taxes and insurance went up on the property and it was difficult to afford the mortgage. I was able to get transferred to a different site that offered full time hours", and the single most common underlying issue is "I was told that I needed to apply for a loan modification and go through the regular process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life have?

you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life respond to complaints on time?

you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life has a 0% timely response rate to CFPB complaints.

What is the most common complaint about you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life?

The most common issue reported against you dont qualify for help because paperwork is missing After that I filed a complaint against Flagstar with the XXXX because this is truly the worst business I have ever dealt with in my life and this whole process has been unbelievable. After filing this complaint my file came back to my life is "I was told that I needed to apply for a loan modification and go through the regular process" in the "but he rarely came home and then once Covid hit things went downhill. In XX/XX/XXXX I filed for divorce and went back to work. XXXX continued to pay the mortgage and support us until the divorce was finalized in early XXXX at which time I took over the payments. I was working full time as a XXXX XXXX at that time but then my hours got cut due to Covid. Not long after that the taxes and insurance went up on the property and it was difficult to afford the mortgage. I was able to get transferred to a different site that offered full time hours" product category.

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