Total complaints
2
Filed since Back
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows you dont have to update us yet. But if your income has changed's complaint history from CFPB public records. 2 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Back
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you dont have to update us yet. But if your income has changed's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was looking at my MOHELA account dashboard | 1 |
| I emailed MOHELA through their online portal the following : Good afternoon | 1 |
| State | Complaints |
|---|---|
| you can update us and get a new monthly payment amount. '' Due to this banner and never receiving information from MOHELA that it was time to recertify | 1 |
| you can update us and get a new monthly payment amount. '' Due to this banner | 1 |
| Issue | Complaints |
|---|---|
| when I went online to my XXXX account | 1 |
| when I go online to my XXXX account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you dont have to update us yet. But if your income has changed has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you dont have to update us yet. But if your income has changed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was looking at my MOHELA account dashboard", and the single most common underlying issue is "when I went online to my XXXX account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you dont have to update us yet. But if your income has changed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you dont have to update us yet. But if your income has changed has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
you dont have to update us yet. But if your income has changed has a 0% timely response rate to CFPB complaints.
The most common issue reported against you dont have to update us yet. But if your income has changed is "when I went online to my XXXX account" in the "I was looking at my MOHELA account dashboard" product category.
Read our methodology — how this data is sourced, computed, and verified.