Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows You are of course correct in that your XXXX tax return does show a significant w2 income. However's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How You are of course correct in that your XXXX tax return does show a significant w2 income. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Your loan is currently suspended due to income. The underwriter has informed it does not appear you have sufficient self employment income. I immediately respond the same day with | 1 |
| State | Complaints |
|---|---|
| when we calculate income it must be made up of current income figures. Your current income is in the form of personal checks and shares. This is viewed as contractor or independent or self employed income. You do not have a 2 year history of receiving this type of income therefore we can not use it to qualify. There is presently no w2 income to calculate. This is why the income was declined. | 1 |
| Issue | Complaints |
|---|---|
| Im confused. Why would I show self-employment income in XXXX? Was the XXXX not provided my Explanation of Income document that I sent you at XXXX on XX/XX/XXXX? On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
You are of course correct in that your XXXX tax return does show a significant w2 income. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, You are of course correct in that your XXXX tax return does show a significant w2 income. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Your loan is currently suspended due to income. The underwriter has informed it does not appear you have sufficient self employment income. I immediately respond the same day with", and the single most common underlying issue is "Im confused. Why would I show self-employment income in XXXX? Was the XXXX not provided my Explanation of Income document that I sent you at XXXX on XX/XX/XXXX? On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating You are of course correct in that your XXXX tax return does show a significant w2 income. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
You are of course correct in that your XXXX tax return does show a significant w2 income. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
You are of course correct in that your XXXX tax return does show a significant w2 income. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against You are of course correct in that your XXXX tax return does show a significant w2 income. However is "Im confused. Why would I show self-employment income in XXXX? Was the XXXX not provided my Explanation of Income document that I sent you at XXXX on XX/XX/XXXX? On XX/XX/XXXX" in the "Your loan is currently suspended due to income. The underwriter has informed it does not appear you have sufficient self employment income. I immediately respond the same day with" product category.
Read our methodology — how this data is sourced, computed, and verified.