Total complaints
1
Filed since Toda
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights.'s complaint history from CFPB public records. 1 consumers have filed complaints since Toda. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Toda
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| since you can automatically get a transcript of conversations after your chat. When I asked why I was being charged still for an account that I paid off and is closed. Their response was that they had not received any payment from me. That the entire purchase was declined from my bank as a fraudulent purchase and that my lease was reinstated and that my new balance was now {$1600.00}. I informed them that the amount was not declined. That I could even provide them with proof that it was taken out of my account. They said that I would need to speak with my bank ( which I did after this chat and they informed me that the information give to me from ACIMA was incorrect | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Toda, and the most recent logged activity is Today, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "since you can automatically get a transcript of conversations after your chat. When I asked why I was being charged still for an account that I paid off and is closed. Their response was that they had not received any payment from me. That the entire purchase was declined from my bank as a fraudulent purchase and that my lease was reinstated and that my new balance was now {$1600.00}. I informed them that the amount was not declined. That I could even provide them with proof that it was taken out of my account. They said that I would need to speak with my bank ( which I did after this chat and they informed me that the information give to me from ACIMA was incorrect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights. has a 0% timely response rate to CFPB complaints.
The most common issue reported against yet they still proceeded to withdraw an additional fee anyways. I informed them that they were no longer allowed to auto withdrawal anything from my account. I was told that they would still attempt to pull the payment. This is where I ended the conversation. As any blatant attempt to keep withdrawing from a persons personal bank account AFTER that authorization is withdrawn is a violation of my consumer rights. is "since you can automatically get a transcript of conversations after your chat. When I asked why I was being charged still for an account that I paid off and is closed. Their response was that they had not received any payment from me. That the entire purchase was declined from my bank as a fraudulent purchase and that my lease was reinstated and that my new balance was now {$1600.00}. I informed them that the amount was not declined. That I could even provide them with proof that it was taken out of my account. They said that I would need to speak with my bank ( which I did after this chat and they informed me that the information give to me from ACIMA was incorrect" in the "XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.