Total complaints
1
Filed since Sync
2026 data Public-data reference. official source
yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213's complaint history from CFPB public records. 1 consumers have filed complaints since Sync. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Sync
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 complaint mix by product
- too few 1 100.0% – 0% relief
How yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| too few accounts currently paid as agreed | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| proportion of balance to credit limits onaccounts to high. My credit WAS WORSE THE PAST 5 years than it is now. Theycould have closed my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213
yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sync, and the most recent logged activity is Synchrony , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "too few accounts currently paid as agreed", and the single most common underlying issue is "proportion of balance to credit limits onaccounts to high. My credit WAS WORSE THE PAST 5 years than it is now. Theycould have closed my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 have?
yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 respond to complaints on time?
yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213?
The most common issue reported against yet they chose NOW to review my derogatory credit and close theaccount. It 's because it was paid off. If they close a consumers account while,,SYNCHRONY FINANCIAL,NV,89120,,Consent provided,Web,2015-11-03,Closed with explanation,Yes,Yes,1638213 is "proportion of balance to credit limits onaccounts to high. My credit WAS WORSE THE PAST 5 years than it is now. Theycould have closed my account" in the "too few accounts currently paid as agreed" product category.
Read our methodology — how this data is sourced, computed, and verified.
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