Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it.'s complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told I had a surplus in my escrow and only to never be notified an error was made and that the check needed to be refunded. In the past XXXX months my mortgage has been : {$940.00} XX/XX/XXXX {$750.00} XX/XX/XXXX {$1200.00} XX/XX/XXXX The lender still has not sent a notice that there was a $ 400 monthly increase. I found all of this out a day before XXXX | 1 |
| Issue | Complaints |
|---|---|
| I have to come up with the escrow shortage of {$2100.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the cou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told I had a surplus in my escrow and only to never be notified an error was made and that the check needed to be refunded. In the past XXXX months my mortgage has been : {$940.00} XX/XX/XXXX {$750.00} XX/XX/XXXX {$1200.00} XX/XX/XXXX The lender still has not sent a notice that there was a $ 400 monthly increase. I found all of this out a day before XXXX", and the single most common underlying issue is "I have to come up with the escrow shortage of {$2100.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it. has a 0% timely response rate to CFPB complaints.
The most common issue reported against yet somehow they made a mistake on mine and neglected to inform me about it and when I call I'm told there is nothing they can do about it. is "I have to come up with the escrow shortage of {$2100.00}" in the "I was told I had a surplus in my escrow and only to never be notified an error was made and that the check needed to be refunded. In the past XXXX months my mortgage has been : {$940.00} XX/XX/XXXX {$750.00} XX/XX/XXXX {$1200.00} XX/XX/XXXX The lender still has not sent a notice that there was a $ 400 monthly increase. I found all of this out a day before XXXX" product category.
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