Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows yes it was. She then told me's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How yes it was. She then told me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my husband and I expected to hear something from the branch once they opened up at XXXX XXXX CST. We never heard anything. My husband called the branch again at XXXX XXXX CST. The manager XXXX at that point told him we were approved for {$1500.00}. He said he was inquiring about the loan for the auto purchase | 1 |
| State | Complaints |
|---|---|
| that One Main has the right to know what the money is used for. I was confused by that statement | 1 |
| Issue | Complaints |
|---|---|
| I said no | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
yes it was. She then told me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, yes it was. She then told me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my husband and I expected to hear something from the branch once they opened up at XXXX XXXX CST. We never heard anything. My husband called the branch again at XXXX XXXX CST. The manager XXXX at that point told him we were approved for {$1500.00}. He said he was inquiring about the loan for the auto purchase", and the single most common underlying issue is "I said no".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating yes it was. She then told me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
yes it was. She then told me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
yes it was. She then told me has a 0% timely response rate to CFPB complaints.
The most common issue reported against yes it was. She then told me is "I said no" in the "my husband and I expected to hear something from the branch once they opened up at XXXX XXXX CST. We never heard anything. My husband called the branch again at XXXX XXXX CST. The manager XXXX at that point told him we were approved for {$1500.00}. He said he was inquiring about the loan for the auto purchase" product category.
Read our methodology — how this data is sourced, computed, and verified.