Total complaints
8
Filed since Acco
2026 data Public-data reference. official source
yes
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows yes's complaint history from CFPB public records. 8 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
yes complaint mix by product
- confirmed with 1 14.3% – 0% relief
- XXXX XXXX 1 14.3% – 0% relief
- For PSLF 1 14.3% – 0% relief
- I do 1 14.3% – 0% relief
- the car 1 14.3% – 0% relief
- XX/XX/2021 ( 1 14.3% – 0% relief
- to make 1 14.3% – 0% relief
How yes's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| confirmed with me it was for my XXXX XXXX | 1 |
| XXXX XXXX called CMC Funding to inquire about the status of the refund. She was told there was no record of any refund due her | 1 |
| For PSLF | 1 |
| I do n't remember ). To make my point at my displeasure | 1 |
| the car was repossessed in XXXX | 1 |
| XX/XX/2021 ( after our second prospective closing date ) | 1 |
| to make him aware of how XXXX treated me | 1 |
| on the phone recording it never included any accrued interest. It allowed me to pay the {$420.00} for the last 5 years. The recording never disclosed any added interest to the account. The word is disclose. I called a couple times and they refused to put the balances on my credit report | 1 |
Top States
| State | Complaints |
|---|---|
| I show no balance. I said | 1 |
| was now due a refund if her loan had been re-cast | 1 |
| these are eligible employers. You should receive credit for PSLF from XX/XX/XXXX to XX/XX/XXXX. 11 total payments. We will up date this in 5-7 business days. '' It is now past 7 business days | 1 |
| mad | 1 |
| the car was repossessed. Both me and my wife spent the entire day on Friday | 1 |
| there is that possibility. | 1 |
| this is the same treatment I got from XXXX '',Company believes it acted appropriately as authorized by contract or law,Olympic Credit Service Inc.,WA,98503,Servicemember,Consent provided,Web,2017-11-09,Closed with explanation,Yes,N/A,2725394 | 1 |
| I am on Social Security | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and it was paid in full. I said | 1 |
| XXXX | 1 |
| whichever is greater. If youre employed in more than one qualifying part-time job at the same time | 1 |
| and the customer service representative told me | 1 |
| either late Thursday | 1 |
| I would need to prove that my employment would not end at that time and that it was in fact indefinite. XXXX XXXX also sent an email following up on our conversation that further stated XXXX been instructed that even if they said its an indefinite contract | 1 |
| XXXX XXXX tone became very volatile and he stated that 's not going to happen | 1 |
| and they are trying to stick me with an extra {$1700.00} added for interest | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About yes
yes has accumulated 8 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Two days l, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, yes reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "confirmed with me it was for my XXXX XXXX", and the single most common underlying issue is "and it was paid in full. I said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating yes: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does yes have?
yes has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does yes respond to complaints on time?
yes has a 0% timely response rate to CFPB complaints.
What is the most common complaint about yes?
The most common issue reported against yes is "and it was paid in full. I said" in the "confirmed with me it was for my XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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