2026 data Public-data reference. official source

Yes

10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

10 consumer complaints filed with the CFPB

This profile shows Yes's complaint history from CFPB public records. 10 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 0% of cases.

10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
I fi
Since

Total complaints

10

Filed since I fi

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Yes complaint mix by product

Total complaints: 10

Yes complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 10 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and I: 6 complaints (60.0%), resolution 0.0% and I 60.0% I noted: 1 complaints (10.0%), resolution 0.0% I noted 10.0% I still: 1 complaints (10.0%), resolution 0.0% I still 10.0% and I: 1 complaints (10.0%), resolution 0.0% and I 10.0% I was: 1 complaints (10.0%), resolution 0.0% I was 10.0%
  • and I 6 60.0% 0% relief
  • I noted 1 10.0% 0% relief
  • I still 1 10.0% 0% relief
  • and I 1 10.0% 0% relief
  • I was 1 10.0% 0% relief

How Yes's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and I had to call the wire department. After four more hours of calling the XXXX wire department 6
I noted each scenario did not include the funds we would receive from the down payment assistance program. Out of concern 1
I still have not received my EDD card in the mail. I had signed up to handle my unemployment account online to streamline the process. From my dashboard I could see the payments are being made to my account. Yet 1
and I had to call the wire department. After four more hours of calling the Chase wire department 1
I was contacted with Ms. XXXX XXXX ( # XXXX ) 1

Top States

State Complaints
I can! I told XXXX that I had everything except the police report that it takes weeks or days for XXXX police to email me the report 4
I can! I told XXXX that I had everything except the police report that it takes weeks or days for XXXX police to email me the report 3
you are correct! You will qualify for Home Ready as well as the grant program as the home is in a no income limit tract. This is wonderful! I am reserving the grant program funds for you now and will switch the product over to Home Ready after it comes out of underwriting. 1
I do see your account. Your money is being deposited onto your EDD card from 2015. A CLOSED/ARCHIVED ACCOUNT Let me arrange for a new card to be EXPRESS mailed to you. You should receive it Wednesday. 1
I have and that should have never happened. Ms. XXXX asked 1

Top Issues

Issue Complaints
he refused to give me a reason. I call XXXX in tears. I was transferred to XXXX wire fraud department and talked to XXXX. XXXX took my information 6
I just wanted to confirm 1
XX/XX/XXXX 1
he refused to give me a reason. I call SunTrust in tears. I was transferred to SunTrust wire fraud department and talked to XXXX. XXXX took my information 1
informing me that she is working on my open case of compliant # XXXX. As I talked with Ms. XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Yes

Yes has accumulated 10 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is XX/XX/2019, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Yes reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I had to call the wire department. After four more hours of calling the XXXX wire department", and the single most common underlying issue is "he refused to give me a reason. I call XXXX in tears. I was transferred to XXXX wire fraud department and talked to XXXX. XXXX took my information".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Yes: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Yes have?

Yes has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Yes respond to complaints on time?

Yes has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Yes?

The most common issue reported against Yes is "he refused to give me a reason. I call XXXX in tears. I was transferred to XXXX wire fraud department and talked to XXXX. XXXX took my information" in the "and I had to call the wire department. After four more hours of calling the XXXX wire department" product category.

Related