Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows year over year.'s complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How year over year.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| while I was pretty sure it had not | 1 |
| Issue | Complaints |
|---|---|
| but it takes some time to process into your account '' and it would be there next month on XXXX ''. I tried to verify what I was hearing that there was a voucher that has been issued but I do not have access to it until it is processed into my account. Which would mean it would expire in 12 months from issue and that I would be missing out on 1 months use. They said yes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
year over year. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called B, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, year over year. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "while I was pretty sure it had not", and the single most common underlying issue is "but it takes some time to process into your account '' and it would be there next month on XXXX ''. I tried to verify what I was hearing that there was a voucher that has been issued but I do not have access to it until it is processed into my account. Which would mean it would expire in 12 months from issue and that I would be missing out on 1 months use. They said yes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating year over year.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
year over year. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
year over year. has a 0% timely response rate to CFPB complaints.
The most common issue reported against year over year. is "but it takes some time to process into your account '' and it would be there next month on XXXX ''. I tried to verify what I was hearing that there was a voucher that has been issued but I do not have access to it until it is processed into my account. Which would mean it would expire in 12 months from issue and that I would be missing out on 1 months use. They said yes" in the "while I was pretty sure it had not" product category.
Read our methodology — how this data is sourced, computed, and verified.