Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXXXXXX XXXX After going through the painful process of listening to their robotic system's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXXXXXX XXXX After going through the painful process of listening to their robotic system's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called the company to ask why this was happening. Call time was XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| it finally said hold for main menu if you need something else. It then put me on hold to wait for an agent. After XXXX mins | 1 |
| Issue | Complaints |
|---|---|
| XXXX secs. The XXXX person told me that it wasn't working because they had mailed me a new card. I stated that I'd not received a card and she said that they had just mailed it late XXXX and that I should have it by XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXXXXXX XXXX After going through the painful process of listening to their robotic system has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXXXXXX XXXX After going through the painful process of listening to their robotic system reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called the company to ask why this was happening. Call time was XXXX XXXX", and the single most common underlying issue is "XXXX secs. The XXXX person told me that it wasn't working because they had mailed me a new card. I stated that I'd not received a card and she said that they had just mailed it late XXXX and that I should have it by XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXXXXXX XXXX After going through the painful process of listening to their robotic system: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXXXXXX XXXX After going through the painful process of listening to their robotic system has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXXXXXX XXXX After going through the painful process of listening to their robotic system has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXXXXXX XXXX After going through the painful process of listening to their robotic system is "XXXX secs. The XXXX person told me that it wasn't working because they had mailed me a new card. I stated that I'd not received a card and she said that they had just mailed it late XXXX and that I should have it by XXXX" in the "I called the company to ask why this was happening. Call time was XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.