Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf.'s complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the recent CFPB response from XXXX XXXX XXXX XXXXXXXX shows they had no idea this loan was being transferred or assigned to XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXXXXXX and XXXX previous servicers | 1 |
| Issue | Complaints |
|---|---|
| claim that the loan is owned by XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the recent CFPB response from XXXX XXXX XXXX XXXXXXXX shows they had no idea this loan was being transferred or assigned to XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXXXXXX and XXXX previous servicers", and the single most common underlying issue is "claim that the loan is owned by XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf. has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX '' XXXX XXXX XXXXXXXX claims they havent had any rights to my loan since XXXX. XXXX XXXX XXXX was servicing my loan in XXXX. Based on the XXXX SERVICE RELEASE LETTER FROM XXXX XXXX XXXX they had no rights to assign my mortgage on XXXX XXXX XXXX XXXX XXXX XXXXXXXX 's Behalf. is "claim that the loan is owned by XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX" in the "the recent CFPB response from XXXX XXXX XXXX XXXXXXXX shows they had no idea this loan was being transferred or assigned to XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXXXXXX and XXXX previous servicers" product category.
Read our methodology — how this data is sourced, computed, and verified.