Total complaints
1
Filed since - Th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions's complaint history from CFPB public records. 1 consumers have filed complaints since - Th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since - Th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| where later litigation in fact shows total knowledge of these falsehoods and well as encouragement by managers to obfuscate the true numbers in favor of increasing enrollment in a sales type manor. More concerned with admission and enrollment than educational outcome- The school operated both a gallery and a restaurant called XXXX XXXX ( later changed to XXXX )- where they employed programmed students and counted them in their placements and employment stats ( page 4 of the attached doc ) Omitted - true statistics on student rates of completion | 1 |
| State | Complaints |
|---|---|
| LLC.,CA,90016,,Consent provided,Web,2024-05-07,Closed with explanation,Yes,N/A,8950891 | 1 |
| Issue | Complaints |
|---|---|
| true cost ( that while the first year would indeed be slightly less expensive than my other option | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to - Th, and the most recent logged activity is - They als, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "where later litigation in fact shows total knowledge of these falsehoods and well as encouragement by managers to obfuscate the true numbers in favor of increasing enrollment in a sales type manor. More concerned with admission and enrollment than educational outcome- The school operated both a gallery and a restaurant called XXXX XXXX ( later changed to XXXX )- where they employed programmed students and counted them in their placements and employment stats ( page 4 of the attached doc ) Omitted - true statistics on student rates of completion", and the single most common underlying issue is "true cost ( that while the first year would indeed be slightly less expensive than my other option".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I quit without safetynet or options. Each taking me further from completing my education and reaching my professional goals.,,Navient Solutions is "true cost ( that while the first year would indeed be slightly less expensive than my other option" in the "where later litigation in fact shows total knowledge of these falsehoods and well as encouragement by managers to obfuscate the true numbers in favor of increasing enrollment in a sales type manor. More concerned with admission and enrollment than educational outcome- The school operated both a gallery and a restaurant called XXXX XXXX ( later changed to XXXX )- where they employed programmed students and counted them in their placements and employment stats ( page 4 of the attached doc ) Omitted - true statistics on student rates of completion" product category.
Read our methodology — how this data is sourced, computed, and verified.