2026 data Public-data reference. official source

XXXX XXXX XXXX XXXX XXXX

317 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

317 consumer complaints filed with the CFPB

This profile shows XXXX XXXX XXXX XXXX XXXX's complaint history from CFPB public records. 317 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 1.3% of cases.

317
Total Complaints
0%
Timely Response
0%
Disputed
1.3%
Relief Provided
112
States Active
-- -
Since

Total complaints

317

Filed since -- -

Timely response

0%

CFPB-tracked response window

Relief rate

1.3%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.3%
Industry median

Share closed with monetary or non-monetary relief.

XXXX XXXX XXXX XXXX XXXX complaint mix by product

Total complaints: 317

XXXX XXXX XXXX XXXX XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 317 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). you are: 161 complaints (75.9%), resolution 0.0% you are 75.9% XXXX XXXX: 17 complaints (8.0%), resolution 0.0% XXXX XXXX 8.0% XXXX: 13 complaints (6.1%), resolution 7.7% XXXX 6.1% XXXX XXXX: 8 complaints (3.8%), resolution 0.0% XXXX XXXX: 6 complaints (2.8%), resolution 0.0% XXXX XXXX: 4 complaints (1.9%), resolution 0.0% the following: 3 complaints (1.4%), resolution 0.0%
  • you are 161 75.9% 0% relief
  • XXXX XXXX 17 8.0% 0% relief
  • XXXX 13 6.1% 8% relief
  • XXXX XXXX 8 3.8% 0% relief
  • XXXX XXXX 6 2.8% 0% relief
  • XXXX XXXX 4 1.9% 0% relief
  • the following 3 1.4% 0% relief

How XXXX XXXX XXXX XXXX XXXX's 317 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
you are required to comply with the requirements imposed under the FCRA 161
XXXX XXXX 17
XXXX 13
XXXX XXXX XXXX XXXX 8
XXXX XXXX XXXX XXXX XXXX 6
XXXX XXXX XXXX 4
the following inaccurate addresses remain listed on XXXX or more of my credit reports : XXXX XXXX XXXX 3
several credit inquiries have been placed on my credit reports without my knowledge 3
the credit bureaus are reporting multiple inaccurate addresses that do not reflect my current address 3
I have experienced severe financial hardships due to the unverified and inaccurate information that creditors have reported to consumer reporting agencies. The specific sections of the laws that may have been violated are as follows : Fair Credit Reporting Act ( FCRA ) Section 607 - Requirements for Consumer Reporting Agencies to Correct Inaccurate Information Section 610 - Conditions and Form of Disclosure to Consumers Section 611 - Procedure in Case of Disputed Accuracy Section 623 - Responsibilities of Furnishers of Information to Consumer Reporting Agencies Section 626 - Disclosures to FBI for Counterintelligence Purposes Fair and Accurate Credit Transactions Act ( FACTA ) Section 612 - Disclosures to Consumers Section 613 - Timing of Dispute Investigations Section 614 - Consumer 's Right to Dispute Information Section 615 - Requirements for Reinvestigations Equal Credit Opportunity Act ( ECOA ) Section 703 - Prohibition Against Discrimination Section 704 - Regulations to Carry Out the Purposes of this Subchapter Furthermore 3
Incorrect Name XXXX XXXX 3
consent 3
consumer reporting agencies are only permitted to furnish a consumer report based on the written instructions of the consumer. As I did not provide written instructions to include the accounts listed below on my report 3
XXXX XXXX & XXXX XXXX a grees that any payments made by XXXX pursuant to the terms of this offer are in full and final settlement of this matter. In addition 3
my current address is XXXX XXXX XXXX XXXX 3
SC XXXX 2
OH 2
FCRA Section XXXX ( a ) ( XXXX ) prohibits consumer reporting agencies from including adverse items in consumer reports without authorization. Yet 2
XXXX XXXX XXXX XXXX XXXX XXXX 2
NV 2
XXXX : # XXXX 2
XXXX XXXX Suppression XXXX XXXX 2
addresses 2
XXXX XXXX XXXX XXXX 2
I show the following inquiries ; XXXX XXXX 2
CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX 2
albeit eventually corrected 2
twice 2
OH XXXX. I was a victim of fraud and I am trying to protect the integrityof my profile. Please delete the following fraudulent addresse : XXXX XXXX XXXX XXXX 2
although the circumstances that occurred are indeed unfortunate 1
XXXX XXXX XXXX XXXX ( XXXX ) XXXX XXXX 1
I called PHH Mortgage Services 1
Address XXXX XXXX XXXX XXXX XXXX Ca 1
XXXX. XXXX XXXX XXXX 1
XXXX; XXXX XXXX 1
GA XXXX. XXXX XXXX 1
Georgia is erroneously reporting me as a collection account 1
I show the following inquiries ; GM financial 1
nor can they give me a real reason why the transfer has not happened. I was to get an email about the problem 1
although Id opened the account based on misleading information 1
GA XXXX Email : XXXX Contact Number : ( XXXX ) XXXX D.O.B : XX/XX/XXXX SSN : XXXX Experian XXXX XXXX XXXX XXXX XXXX TX XXXX Report Number : XXXX XXXX XXXX XXXX XXXX XXXX 1
MD XXXX Date Updated : XX/XX/XXXX 1
states 1
XXXX XXXX XXXX-XXXX XXXX 1
FCRA Section 1681C ( a ) ( 5 ) prohibits consumer reporting agencies from including adverse items in consumer reports without authorization. Yet 1
XXXX XXXX XXXX ( incorrect ) only correct name is XXXX XXXX XXXX addresses : XXXX XXXX XXXX XXXX 1
the correspondence realized between XXXX XXXX XXXX XXXX XXXX XXXX 1
CA 1
XXXX Washington 1
XXXX XXXX XXXX : # XXXX 1
XXXXXXXX XXXX XXXXXXXX 1
LLC that need to remain open XXXX 1
XXXX XXXX XXXX XXXX XXXX - {$620.00} - Date Opened - XXXX XXXX 1
the FCRA emphasizes the critical need for consumer reporting agencies to carry out their responsibilities with impartiality 1
XXXX Pennsylvania XXXX XXXX XXXX XXXX XXXX 1
I have experienced financial harm 1
TN XXXX XXXX XXXX Citibank Double Cash Card XXXX XXXX XXXX 1
TX XXXX XXXX XXXX XXXX XXXX 1
XXXX XXXXXXXX XXXX 1
if a consumer notifies the debt collector in writing within thirty days of receiving the 1692g ( a ) notice that he disputes the debt or any portion of it 1
XX/XX/XXXX 1
exposing NATIONAL CREDIT SYSTEM to liability for actual damages 1
TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 1
XXXX Elevate Support XXXX XXXX XX/XX/XXXX 1
the servicer also communicated that the loan had been assigned and attached an assignment of mortgage. The assignment of mortgage is a void because it does not complied with Florida section 689.01 1
XXXX XXXX XXXX Loan # XXXX Ocwen Loan Servicing 1
XXXX XXXX XXXX XXXX 1
CA XXXX I was contacted by XXXX who offered an attractive investment and claimed that my funds would be deposited into an investment account in my name 1
GA XXXX Email : XXXX Contact Number : ( XXXX ) XXXX D.O.B : XX/XX/XXXX SSN : XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX Report Number : XXXX XXXX XXXX XXXX XXXX XXXX 1
I am asking for your assistance to remove these fraud items in my credit file : XXXX 1
XXXX XXXXXXXX # XXXX 1
you have no legal right to read it. If you think you received it in error 1
you are required XXXX comply with the requirements imposed under the FCRA 1
XXXX XXXX XXXX XXXX XXXX XXXX acct. # XXXX 1
I will go to ATM and try to remove cash. That worked 1
XXXX XXXX XXXX XXXX XXXX XXXX acct. # XXXX 1
Amount {$430.00} 1
FTC and SEC rules. They traded/transferred all rights 1
please. These are the incorrect addresses the should be removed : XXXX XXXX XXXX XXXX XXXX 1
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -XXXX and XXXX XXXX XXXX XXXX Correspondence XXXX XXXX XXXX XXXX XXXX XXXX 1
non-mailable 1
XXXX XXXX XXXXXXXX-XXXX XXXX 1

Top States

State Complaints
at XXXX ( XXXX. XXXX XXXX. XXXX 65
at * XXXX ( E.D XXXX XXXX XXXX. XXXX 46
XXXX 19
XXXX XXXX 9
at * XXXX XXXX XXXX XXXX XXXX XXXX. XXXX 8
at * XXXX ( XXXX XXXX XXXX XXXX. XXXX 7
XXXX XXXX XXXX XXXX 6
at * XXXX ( XXXX XXXX XXXX XXXX. XXXX 6
SC XXXX 5
XXXX XXXX XXXX XXXX XXXX 4
at * XXXX ( XXXX XXXX XXXXXXXX XXXX. XXXX 4
at * XXXX XXXX XXXX XXXX XXXX XXXXXXXX. XXXX 3
and XXXX Bank for FCRA Violations 3
and XXXX XXXX XXXX XXXX on the dates listed. I did not apply for credit 3
XXXX NM 3
MA XXXX ( XX/XX/2022 ) 3
CA XXXX 3
GA XXXX XXXX XXXX XXXX XXXX XXXX 3
TX XXXX Account XXXX XXXX {$1500.00} XXXX. XXXX XXXX XXXX XXXX XXXX 3
at * 4 ( E.D XXXX XXXX XXXX. XXXX 3

Top Issues

Issue Complaints
including but not limited to : 1 ) follow reasonable procedures to assure maximum possible accuracy of the information in the consumer report 127
including but not limited to : XXXX ) follow reasonable procedures to assure maximum possible accuracy of the information in the consumer report 31
XXXX 19
XXXX XXXX XXXX XXXX XXXX 13
XXXX XXXX XXXX 10
XXXX XXXX 9
XXXX XXXX XXXX XXXX XXXX XXXX 6
XXXX XXXX XXXX XXXX XXXX XXXX XXXX 5
XXXX XXXX XXXX XXXX 4
or authorization. These include inquiries by XXXX XXXX XXXX 3
which is a direct violation of FCRA Section 607. Also my current address is XXXX XXXX XXXX XXXX XXXX XXXX 3
XXXX XXXX 2 3
VA XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3
it is written instruction. please update immediately. if there is consumer debt for XXXX XXXX XXXX 3
But bureau reported that I have many addresses like XXXX XXXX XXXX XXXX 3
my current address is XXXX XXXX XXXX XXXX XXXX 2
SC XXXX 2
OH 2
XXXX : # XXXX 2
XXXX XXXX Suppression XXXX XXXX XXXX XXXX XXXX XXXX XXXX. ID # Name Unit Role A Department : Incident Date : Incident Number : XXXX State : FL XXXX XXXX 2

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About XXXX XXXX XXXX XXXX XXXX

XXXX XXXX XXXX XXXX XXXX has accumulated 317 consumer complaints in the CFPB public database, with filings active across 112 U.S. states. Of those submissions, 108 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is personal i, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX XXXX XXXX XXXX XXXX reports a 0% timely-response rate and has closed 2.2% of cases with a written explanation to the consumer. 1.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you are required to comply with the requirements imposed under the FCRA", and the single most common underlying issue is "including but not limited to : 1 ) follow reasonable procedures to assure maximum possible accuracy of the information in the consumer report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does XXXX XXXX XXXX XXXX XXXX have?

XXXX XXXX XXXX XXXX XXXX has received 317 consumer complaints filed with the Consumer Financial Protection Bureau.

Does XXXX XXXX XXXX XXXX XXXX respond to complaints on time?

XXXX XXXX XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about XXXX XXXX XXXX XXXX XXXX?

The most common issue reported against XXXX XXXX XXXX XXXX XXXX is "including but not limited to : 1 ) follow reasonable procedures to assure maximum possible accuracy of the information in the consumer report" in the "you are required to comply with the requirements imposed under the FCRA" product category.

Related