Total complaints
1
Filed since Desp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time's complaint history from CFPB public records. 1 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we reached out to Nationstar on XX/XX/XXXX & spoke with XXXX in an effort to resolve this. After nearly 2 hours on the phone with XXXX | 1 |
| State | Complaints |
|---|---|
| we called & spoke with someone named XXXX in the actual VA loan department. XXXX claimed there was nothing on the account about a disaster modification & it had not been removed. Eventually XXXX escalated this & we are now supposed to get a call back tomorrow | 1 |
| Issue | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite al, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we reached out to Nationstar on XX/XX/XXXX & spoke with XXXX in an effort to resolve this. After nearly 2 hours on the phone with XXXX", and the single most common underlying issue is "XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX XXXX & requested they confirm this had been removed from the XX/XX/XXXX auction. The representative we spoke with claimed theyve never heard of XXXX & didnt represent them. I then reached out to XXXX XXXX via email & eventually a XXXX XXXX XXXX responded. He claimed to not know anything about this & advised the foreclosure auction was still scheduled. We did not hear from XXXX Monday & as a result called to follow up Tuesday. We did not get a call back & followed up again Wednesday. After not hearing back a 2nd time is "XX/XX/XXXX" in the "we reached out to Nationstar on XX/XX/XXXX & spoke with XXXX in an effort to resolve this. After nearly 2 hours on the phone with XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.