Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX wrote : Hello XXXX and XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX wrote : Hello XXXX and XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| numerous calls ( always on hold for an hour before anyone anyone picks up | 1 |
| State | Complaints |
|---|---|
| The request for the cash account was completed this morning. You can expect the funds for that account within 48 business hours. Again | 1 |
| Issue | Complaints |
|---|---|
| CA Bank of America ) and sat with XXXX XXXX to fax in all required documentation. I was told my case manager ( XXXX XXXX ) would be contacting me by XXXX for stock sale and deposit to my checking account. I was also told it would be approximately two weeks to transfer the funds to XXXX XXXX Bank XXXX I contacted XXXX XXXX ( again after an hour long wait ) I spoke with a XXXX who told me my case manager was XXXX XXXX. He told me to contact XXXX ( I have never been able to call or contact XXXX at this point even after leaving voicemails XXXX I go back into local Merrill Edge office to again sit with XXXX XXXX XXXX XXXX a follow up on what is happening. After an hour and 45 minutes and being transferred many times we spoke to XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX wrote : Hello XXXX and XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After no m, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX wrote : Hello XXXX and XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "numerous calls ( always on hold for an hour before anyone anyone picks up", and the single most common underlying issue is "CA Bank of America ) and sat with XXXX XXXX to fax in all required documentation. I was told my case manager ( XXXX XXXX ) would be contacting me by XXXX for stock sale and deposit to my checking account. I was also told it would be approximately two weeks to transfer the funds to XXXX XXXX Bank XXXX I contacted XXXX XXXX ( again after an hour long wait ) I spoke with a XXXX who told me my case manager was XXXX XXXX. He told me to contact XXXX ( I have never been able to call or contact XXXX at this point even after leaving voicemails XXXX I go back into local Merrill Edge office to again sit with XXXX XXXX XXXX XXXX a follow up on what is happening. After an hour and 45 minutes and being transferred many times we spoke to XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX wrote : Hello XXXX and XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX wrote : Hello XXXX and XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX wrote : Hello XXXX and XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX wrote : Hello XXXX and XXXX is "CA Bank of America ) and sat with XXXX XXXX to fax in all required documentation. I was told my case manager ( XXXX XXXX ) would be contacting me by XXXX for stock sale and deposit to my checking account. I was also told it would be approximately two weeks to transfer the funds to XXXX XXXX Bank XXXX I contacted XXXX XXXX ( again after an hour long wait ) I spoke with a XXXX who told me my case manager was XXXX XXXX. He told me to contact XXXX ( I have never been able to call or contact XXXX at this point even after leaving voicemails XXXX I go back into local Merrill Edge office to again sit with XXXX XXXX XXXX XXXX a follow up on what is happening. After an hour and 45 minutes and being transferred many times we spoke to XXXX XXXX" in the "numerous calls ( always on hold for an hour before anyone anyone picks up" product category.
Read our methodology — how this data is sourced, computed, and verified.