Total complaints
1
Filed since Howe
2026 data Public-data reference. official source
XXXX XXXX. They both reviewed their records
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX. They both reviewed their records's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Howe
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX XXXX. They both reviewed their records complaint mix by product
- we were 1 100.0% – 0% relief
How XXXX XXXX. They both reviewed their records's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we were never able to get Navient to commit to the agreement in writing. We have been making the payments in accordance with our verbal agreement | 1 |
Top States
| State | Complaints |
|---|---|
| and verified that the terms I stated were correct. They had no explanation as to why the loan terms in my online account had not been updated | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and the balance is barely decreasing from month to month. This is not what we agreed to. I called Navient on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX XXXX. They both reviewed their records
XXXX XXXX. They both reviewed their records has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX. They both reviewed their records reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we were never able to get Navient to commit to the agreement in writing. We have been making the payments in accordance with our verbal agreement", and the single most common underlying issue is "and the balance is barely decreasing from month to month. This is not what we agreed to. I called Navient on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX. They both reviewed their records: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX XXXX. They both reviewed their records have?
XXXX XXXX. They both reviewed their records has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX XXXX. They both reviewed their records respond to complaints on time?
XXXX XXXX. They both reviewed their records has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX XXXX. They both reviewed their records?
The most common issue reported against XXXX XXXX. They both reviewed their records is "and the balance is barely decreasing from month to month. This is not what we agreed to. I called Navient on XXXX XXXX" in the "we were never able to get Navient to commit to the agreement in writing. We have been making the payments in accordance with our verbal agreement" product category.
Read our methodology — how this data is sourced, computed, and verified.
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