Total complaints
1
Filed since Seve
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since Seve. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Seve
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when my refund for the XXXX XXXX had not appeared in my account | 1 |
| State | Complaints |
|---|---|
| transaction completed on XX/XX/year>. XXXX | 1 |
| Issue | Complaints |
|---|---|
| who later transferred me to his supervisor named XXXX. I was told by both XXXX and XXXX that XXXX would not be refunding my account because they were stating that my original payment of {$210.00} from XX/XX/year> was never processed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seve, and the most recent logged activity is Several da, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when my refund for the XXXX XXXX had not appeared in my account", and the single most common underlying issue is "who later transferred me to his supervisor named XXXX. I was told by both XXXX and XXXX that XXXX would not be refunding my account because they were stating that my original payment of {$210.00} from XX/XX/year> was never processed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00} has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX. The XXXX XXXX 24hr banker was able to verify and confirm the completed payment transaction to XXXX in the amount of {$210.00} is "who later transferred me to his supervisor named XXXX. I was told by both XXXX and XXXX that XXXX would not be refunding my account because they were stating that my original payment of {$210.00} from XX/XX/year> was never processed" in the "when my refund for the XXXX XXXX had not appeared in my account" product category.
Read our methodology — how this data is sourced, computed, and verified.