Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed.'s complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted USAA to inquire about a mortgage. I spoke with XXXX XXXX. Due to the USAA system of initiating contact | 1 |
| Issue | Complaints |
|---|---|
| but seeing as we got in under the wire | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted USAA to inquire about a mortgage. I spoke with XXXX XXXX. Due to the USAA system of initiating contact", and the single most common underlying issue is "but seeing as we got in under the wire".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed. has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX # XXXX. She went over all of the details for the mortgage. She requested what else she needed. is "but seeing as we got in under the wire" in the "I contacted USAA to inquire about a mortgage. I spoke with XXXX XXXX. Due to the USAA system of initiating contact" product category.
Read our methodology — how this data is sourced, computed, and verified.