Total complaints
1
Filed since My e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified.'s complaint history from CFPB public records. 1 consumers have filed complaints since My e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| by the end of XXXX I had met the requirements and called Truist to inquire because they said the money would be in the account within 28 days '' of meeting the criteria. That amount of time had passed | 1 |
| Issue | Complaints |
|---|---|
| they only read me the above two parameters mentioned. I asked them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My e, and the most recent logged activity is My employe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by the end of XXXX I had met the requirements and called Truist to inquire because they said the money would be in the account within 28 days '' of meeting the criteria. That amount of time had passed", and the single most common underlying issue is "they only read me the above two parameters mentioned. I asked them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified. has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX. She confirmed I had met the direct deposit requirements and also had more than enough use/debit transactions. She called someone to inquire why it wasn't showing as qualified '' on my account. The person on the other line said it was probably because they were waiting until XX/XX/XXXX because that was my 90 days. XXXX gave me her direct number XXXX and said to call her today to make sure it was switched to qualified. is "they only read me the above two parameters mentioned. I asked them" in the "by the end of XXXX I had met the requirements and called Truist to inquire because they said the money would be in the account within 28 days '' of meeting the criteria. That amount of time had passed" product category.
Read our methodology — how this data is sourced, computed, and verified.