Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a month into this payoff process | 1 |
| State | Complaints |
|---|---|
| who I insisted call me | 1 |
| Issue | Complaints |
|---|---|
| as they have to cancel the missing rejected check and reissue another check. I get ALL the information from Upgrade a second time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a month into this payoff process", and the single most common underlying issue is "as they have to cancel the missing rejected check and reissue another check. I get ALL the information from Upgrade a second time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX mails a second check to Upgrade WITH a current statement from the account and the information that Upgrade wants with the check AGAIN. This was XX/XX/XXXX. It has been almost another month and Upgrade is still not crediting my account as paid. I will be speaking with someone tomorrow is "as they have to cancel the missing rejected check and reissue another check. I get ALL the information from Upgrade a second time" in the "a month into this payoff process" product category.
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