XXXX XXXX literally left me in his office alone after providing some of the required disclosures ( not all disclosures as is required by law and especially not the Texas Department of Savings and Mortgage Lending disclosures which may or may not govern him as a loan officer ) as he went out and played around on the phone directly outside his office with XXXX XXXX.

What the CFPB Record Shows About XXXX XXXX literally left me in his office alone after providing some of the required disclosures ( not all disclosures as is required by law and especially not the Texas Department of Savings and Mortgage Lending disclosures which may or may not govern him as a loan officer ) as he went out and played around on the phone directly outside his office with XXXX XXXX.

XXXX XXXX literally left me in his office alone after providing some of the required disclosures ( not all disclosures as is required by law and especially not the Texas Department of Savings and Mortgage Lending disclosures which may or may not govern him as a loan officer ) as he went out and played around on the phone directly outside his office with XXXX XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to a. D, and the most recent logged activity is a. During , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX XXXX literally left me in his office alone after providing some of the required disclosures ( not all disclosures as is required by law and especially not the Texas Department of Savings and Mortgage Lending disclosures which may or may not govern him as a loan officer ) as he went out and played around on the phone directly outside his office with XXXX XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he was extremely unprofessional and rude with me and genuinely seemed as though he did not even want me to be in his presence. This became even more apparent when I began asking him ( as on his door is posted signage that alludes that he is a loan officer and can make loans as an Mortgage Loan Original ( MLO ) ) about TILA. He didnt even want to answer the questions I asked about TILA and it took me several attempts to even get the answer that I was looking for in regards to TILA from him and he seemed genuinely frustrated with me for even asking questions regarding the topic. I literally had to ask XXXX XXXX why he was getting upset with me and he tried to say that I was being XXXX with him. I honestly cant see how me asking him questions to protect my rights", and the single most common underlying issue is "and being upset at being forced to disclose voluntary information would in any way".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX literally left me in his office alone after providing some of the required disclosures ( not all disclosures as is required by law and especially not the Texas Department of Savings and Mortgage Lending disclosures which may or may not govern him as a loan officer ) as he went out and played around on the phone directly outside his office with XXXX XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.