Total complaints
1
Filed since I
2026 data Public-data reference. official source
XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590's complaint history from CFPB public records. 1 consumers have filed complaints since I. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| natural person | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590
XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I, and the most recent logged activity is I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "natural person".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 have?
XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 respond to complaints on time?
XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590?
The most common issue reported against XXXX XXXX. I sent CAPITAL ONE the validation letter along with a CEASE AND DESIST letter on XX/XX/2021 certified mail and CAPITAL ONE received the letter on XX/XX/2021. I received a letter dated XX/XX/2021 from CAPITAL ONE asking me to send them additional information which I am not required to do so. Capital has refused to validate the debt and has also not ceased collection activities. CAPITAL ONE is still harassing me by sending me letters and still having false information reported to the consumer reporting agencies after the cease and desist letter was received.,,CAPITAL ONE FINANCIAL CORPORATION,PA,15001,,Consent provided,Web,2021-11-15,Closed with explanation,Yes,N/A,4913590 is "natural person" in the "XXXX XXXX" product category.
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