Total complaints
1
Filed since Seve
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS's complaint history from CFPB public records. 1 consumers have filed complaints since Seve. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Seve
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX '' from the collection agency called my husband directly and went through the details of the Jared account. My husband was never an authorized party on this account. It was NOT joint and XXXX had no authorization to discuss my account with anyone else. This is a violation of my privacy. Again | 1 |
| State | Complaints |
|---|---|
| INC.,VA,233XX,Servicemember,Consent provided,Web,2016-08-11,Closed with explanation,Yes,No,2055360 | 1 |
| Issue | Complaints |
|---|---|
| I was shocked today to discover XXXX XXXX XXXX had listed these XXXX accounts on my credit report. Both show a date opened of XXXX XXXX with a first reporting of XXXX XXXX. Both of these listings make an old pre-bankruptcy account from XX/XX/XXXX look current. When I called XXXX XXXX XXXX I was told that these accounts belong to them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seve, and the most recent logged activity is Several da, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX '' from the collection agency called my husband directly and went through the details of the Jared account. My husband was never an authorized party on this account. It was NOT joint and XXXX had no authorization to discuss my account with anyone else. This is a violation of my privacy. Again", and the single most common underlying issue is "I was shocked today to discover XXXX XXXX XXXX had listed these XXXX accounts on my credit report. Both show a date opened of XXXX XXXX with a first reporting of XXXX XXXX. Both of these listings make an old pre-bankruptcy account from XX/XX/XXXX look current. When I called XXXX XXXX XXXX I was told that these accounts belong to them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX ). I am also certain that these collection tactics can not be legal,Company believes complaint caused principally by actions of third party outside the control or direction of the company,STERLING JEWELERS is "I was shocked today to discover XXXX XXXX XXXX had listed these XXXX accounts on my credit report. Both show a date opened of XXXX XXXX with a first reporting of XXXX XXXX. Both of these listings make an old pre-bankruptcy account from XX/XX/XXXX look current. When I called XXXX XXXX XXXX I was told that these accounts belong to them" in the "XXXX '' from the collection agency called my husband directly and went through the details of the Jared account. My husband was never an authorized party on this account. It was NOT joint and XXXX had no authorization to discuss my account with anyone else. This is a violation of my privacy. Again" product category.
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