Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX from Chase Auto Finance all of them lied and misled me's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX from Chase Auto Finance all of them lied and misled me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I found out through my online banking with Chase Bank that my car lease was financed through them as opposed to XXXX XXXX and that my first lease payment due date was XXXX/XXXX/XXXX which was completely contrary to what XXXX XXXX had previously told me on XXXX/XXXX/XXXX. I called Chase Auto Finance and spoke XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| they put my credit reputation at risk with their lies. I want the late fee to be reversed and credited back to me | 1 |
| Issue | Complaints |
|---|---|
| XXXX dated XXXX/XXXX/XXXX ( which was supposed to be nullified ) and XXXX dated XXXX/XXXX/XXXX. I told her XXXX XXXX had stated my first payment was not going to be due until XXXX/XXXX/XXXX. She stated they would review my request and that I would be receiving a letter in a few days ; nothing took place. I never received any letter from them regarding my call. I contacted XXXX XXXX and asked why my first payment was due in XXXX instead of XXXX like he had stated. He told me he would fix it '' for me. He then replied to me via email that XXXX had revised my first due date to XXXX/XXXX/XXXX. On XXXX/XXXX/XXXX I called XXXX again since the payment due date had n't been changed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX from Chase Auto Finance all of them lied and misled me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX from Chase Auto Finance all of them lied and misled me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I found out through my online banking with Chase Bank that my car lease was financed through them as opposed to XXXX XXXX and that my first lease payment due date was XXXX/XXXX/XXXX which was completely contrary to what XXXX XXXX had previously told me on XXXX/XXXX/XXXX. I called Chase Auto Finance and spoke XXXX XXXX", and the single most common underlying issue is "XXXX dated XXXX/XXXX/XXXX ( which was supposed to be nullified ) and XXXX dated XXXX/XXXX/XXXX. I told her XXXX XXXX had stated my first payment was not going to be due until XXXX/XXXX/XXXX. She stated they would review my request and that I would be receiving a letter in a few days ; nothing took place. I never received any letter from them regarding my call. I contacted XXXX XXXX and asked why my first payment was due in XXXX instead of XXXX like he had stated. He told me he would fix it '' for me. He then replied to me via email that XXXX had revised my first due date to XXXX/XXXX/XXXX. On XXXX/XXXX/XXXX I called XXXX again since the payment due date had n't been changed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX from Chase Auto Finance all of them lied and misled me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX from Chase Auto Finance all of them lied and misled me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX from Chase Auto Finance all of them lied and misled me has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX from Chase Auto Finance all of them lied and misled me is "XXXX dated XXXX/XXXX/XXXX ( which was supposed to be nullified ) and XXXX dated XXXX/XXXX/XXXX. I told her XXXX XXXX had stated my first payment was not going to be due until XXXX/XXXX/XXXX. She stated they would review my request and that I would be receiving a letter in a few days ; nothing took place. I never received any letter from them regarding my call. I contacted XXXX XXXX and asked why my first payment was due in XXXX instead of XXXX like he had stated. He told me he would fix it '' for me. He then replied to me via email that XXXX had revised my first due date to XXXX/XXXX/XXXX. On XXXX/XXXX/XXXX I called XXXX again since the payment due date had n't been changed" in the "I found out through my online banking with Chase Bank that my car lease was financed through them as opposed to XXXX XXXX and that my first lease payment due date was XXXX/XXXX/XXXX which was completely contrary to what XXXX XXXX had previously told me on XXXX/XXXX/XXXX. I called Chase Auto Finance and spoke XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.