Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after I had already begun reporting widespread fraud | 1 |
| State | Complaints |
|---|---|
| even though the contract is invalid Reported negative activity to credit bureaus tied to a loan under federal dispute Continued debt collection activities | 1 |
| Issue | Complaints |
|---|---|
| and contractual irregularities related to the home sale and loan approval with the prior lender ( United Wholesale Mortgage ). I also disclosed : Dual contracts used at closing ( buyer vs. seller version ) Forged receipts used to justify inflated property value Undisclosed structural hazards and falsified inspection results Ongoing formal complaints filed with CFPB | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after I had already begun reporting widespread fraud", and the single most common underlying issue is "and contractual irregularities related to the home sale and loan approval with the prior lender ( United Wholesale Mortgage ). I also disclosed : Dual contracts used at closing ( buyer vs. seller version ) Forged receipts used to justify inflated property value Undisclosed structural hazards and falsified inspection results Ongoing formal complaints filed with CFPB".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX : Failed to flag the loan as disputed in their system Continued to issue payment demands and mortgage statements Offered a loan modification in late XXXX is "and contractual irregularities related to the home sale and loan approval with the prior lender ( United Wholesale Mortgage ). I also disclosed : Dual contracts used at closing ( buyer vs. seller version ) Forged receipts used to justify inflated property value Undisclosed structural hazards and falsified inspection results Ongoing formal complaints filed with CFPB" in the "after I had already begun reporting widespread fraud" product category.
Read our methodology — how this data is sourced, computed, and verified.