Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I got a HUD Housing Counselor from XXXX XXXX XXXX XXXX XXXX and XXXX XXXX to help me try to get my Mortgage back on track with XXXX XXXX XXXX XXXX and I spoke about XXXX sending out loan modification to me in XX/XX/XXXX. XXXX said he would | 1 |
| State | Complaints |
|---|---|
| and he tells me that I can fax my documents to them without even having a loan modification package sent to me. Once again not wanting to send meXXXX XXXX the loan modification package to me. XXXX XXXX responded XXXX Submitted STATUS Submitted to the CFPB on XX/XX/XXXX PRODUCT Mortgage STATUS Company responded on XX/XX/XXXX Company 's Response XXXX XXXX XXXX XXXX XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| but he never did. And then XXXX told me that he did a loan modification on me and said I didn't qualify and said it was because my work situation has not changed. XXXX just flat out lie to me ; he never got any information from me to do a loan modification when he said he did a modification on me. He just kept lying to me and pretend he done a loan modification on me when he never did. XXXX treated me like I was ignorant and disrespected my intelligence by consistently lying to me. I got him recorded and XXXX XXXX got it recorded as well if you need to listen to the conversation. XXXX talks to me on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got a HUD Housing Counselor from XXXX XXXX XXXX XXXX XXXX and XXXX XXXX to help me try to get my Mortgage back on track with XXXX XXXX XXXX XXXX and I spoke about XXXX sending out loan modification to me in XX/XX/XXXX. XXXX said he would", and the single most common underlying issue is "but he never did. And then XXXX told me that he did a loan modification on me and said I didn't qualify and said it was because my work situation has not changed. XXXX just flat out lie to me ; he never got any information from me to do a loan modification when he said he did a modification on me. He just kept lying to me and pretend he done a loan modification on me when he never did. XXXX treated me like I was ignorant and disrespected my intelligence by consistently lying to me. I got him recorded and XXXX XXXX got it recorded as well if you need to listen to the conversation. XXXX talks to me on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX didn't even try to help me get back on track he just kept lying to me as well. And once again I'm assuming XXXX XXXX just wanted to take my home from me. I called XXXX XXXX on XXXX XXXX and I talk to Manager XXXX XXXX is "but he never did. And then XXXX told me that he did a loan modification on me and said I didn't qualify and said it was because my work situation has not changed. XXXX just flat out lie to me ; he never got any information from me to do a loan modification when he said he did a modification on me. He just kept lying to me and pretend he done a loan modification on me when he never did. XXXX treated me like I was ignorant and disrespected my intelligence by consistently lying to me. I got him recorded and XXXX XXXX got it recorded as well if you need to listen to the conversation. XXXX talks to me on XX/XX/XXXX" in the "I got a HUD Housing Counselor from XXXX XXXX XXXX XXXX XXXX and XXXX XXXX to help me try to get my Mortgage back on track with XXXX XXXX XXXX XXXX and I spoke about XXXX sending out loan modification to me in XX/XX/XXXX. XXXX said he would" product category.
Read our methodology — how this data is sourced, computed, and verified.