Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| ignoring my requests for cancellation and denying that he or anyone else with the company ( Phone reps XXXX XXXX and XXXX XXXX both promised cancellation and full refund via phone ) made those promises. The company is stonewalling | 1 |
| State | Complaints |
|---|---|
| the resort ( XXXX XXXX XXXX XXXX ) closed on XX/XX/XXXX. | 1 |
| Issue | Complaints |
|---|---|
| with transportation to and from XXXX to the resort. Total trip charge was {$3100.00} ( {$2800.00} for the trip itself ) which they are refusing to refund as promised. They tell me to I need to cancel the trip to try and use any trip insurance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX is im, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "ignoring my requests for cancellation and denying that he or anyone else with the company ( Phone reps XXXX XXXX and XXXX XXXX both promised cancellation and full refund via phone ) made those promises. The company is stonewalling", and the single most common underlying issue is "with transportation to and from XXXX to the resort. Total trip charge was {$3100.00} ( {$2800.00} for the trip itself ) which they are refusing to refund as promised. They tell me to I need to cancel the trip to try and use any trip insurance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX canceled flight # XXXX from XXXX to XXXX on XX/XX/XXXX. Finally is "with transportation to and from XXXX to the resort. Total trip charge was {$3100.00} ( {$2800.00} for the trip itself ) which they are refusing to refund as promised. They tell me to I need to cancel the trip to try and use any trip insurance" in the "ignoring my requests for cancellation and denying that he or anyone else with the company ( Phone reps XXXX XXXX and XXXX XXXX both promised cancellation and full refund via phone ) made those promises. The company is stonewalling" product category.
Read our methodology — how this data is sourced, computed, and verified.