Total complaints
1
Filed since We s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX and I do not have the others name.'s complaint history from CFPB public records. 1 consumers have filed complaints since We s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since We s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX and I do not have the others name.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| had to leave work to accommodate their constant requests and at time cancel our other life 's commitments in order to do our part in assuring that this loan closed. We were asked to have notary used | 1 |
| Issue | Complaints |
|---|---|
| not wanting to touch our solely personal accounts to do so. Showed a XXXX balance with the IRS but was finally told the loan couldnt go through because we had used a non approved account to pay that debt. They stated it was XXXX XXXX guidelines and when I sent proof that it wasn't a XXXX XXXX guideline they then said well it must be a ditech guideline. When I asked to see proof of their guidelines I was told I don't have access to that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX and I do not have the others name. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We s, and the most recent logged activity is We spent t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX and I do not have the others name. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "had to leave work to accommodate their constant requests and at time cancel our other life 's commitments in order to do our part in assuring that this loan closed. We were asked to have notary used", and the single most common underlying issue is "not wanting to touch our solely personal accounts to do so. Showed a XXXX balance with the IRS but was finally told the loan couldnt go through because we had used a non approved account to pay that debt. They stated it was XXXX XXXX guidelines and when I sent proof that it wasn't a XXXX XXXX guideline they then said well it must be a ditech guideline. When I asked to see proof of their guidelines I was told I don't have access to that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX and I do not have the others name.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX and I do not have the others name. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX and I do not have the others name. has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX and I do not have the others name. is "not wanting to touch our solely personal accounts to do so. Showed a XXXX balance with the IRS but was finally told the loan couldnt go through because we had used a non approved account to pay that debt. They stated it was XXXX XXXX guidelines and when I sent proof that it wasn't a XXXX XXXX guideline they then said well it must be a ditech guideline. When I asked to see proof of their guidelines I was told I don't have access to that" in the "had to leave work to accommodate their constant requests and at time cancel our other life 's commitments in order to do our part in assuring that this loan closed. We were asked to have notary used" product category.
Read our methodology — how this data is sourced, computed, and verified.