Total complaints
1
Filed since Init
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off's complaint history from CFPB public records. 1 consumers have filed complaints since Init. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Init
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| again without being properly notified because XXXX XXXX XXXX failed to update my addresses despite how many times I went out of my way to contact them | 1 |
| State | Complaints |
|---|---|
| I agreed and made the payment of {$620.00} during that initial phone call. The original amount owed was {$830.00}. I requested and received a letter from XXXX XXXX stating I have a XXXX balance with XXXX XXXX XXXX and their collection agency. The letter I received from XXXX XXXX is dated XX/XX/XXXX!!!! Ironic how a year later ( for the SECOND TIME ) the 25 % off is again in collections ( and again without me being notified ) | 1 |
| Issue | Complaints |
|---|---|
| or so they claim. When I saw the cell phone in my credit report | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Init, and the most recent logged activity is Initially, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "again without being properly notified because XXXX XXXX XXXX failed to update my addresses despite how many times I went out of my way to contact them", and the single most common underlying issue is "or so they claim. When I saw the cell phone in my credit report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX XXXX and Associates. This agency said if I paid at that time they would give me 25 % off is "or so they claim. When I saw the cell phone in my credit report" in the "again without being properly notified because XXXX XXXX XXXX failed to update my addresses despite how many times I went out of my way to contact them" product category.
Read our methodology — how this data is sourced, computed, and verified.