Total complaints
1
Filed since I lo
2026 data Public-data reference. official source
XXXX which was a surprise because on XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX which was a surprise because on XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I lo. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I lo
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
XXXX which was a surprise because on XXXX XXXX complaint mix by product
- XXXX I 1 100.0% – 0% relief
How XXXX which was a surprise because on XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX I worked there for XXXX yrs and it was a high stress job at the hospial. I made payments up until my savings ran out in XXXX XXXX. I applied for unemployment hardship XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX during another meeting between XXXX councilor and RPMS contact I was told by RoundPoint that I was not in foreclosure status because we 're still in documentation stage. I blamed that on them because I sent what was asked for and then they ask for more. Why did 've still not had my application reviewed by loss mitigation. My point of care contact would tell me to send in specific documents i did and i would get another letter saying they needed more information. Nothing change financially other than my oldest teenager had a job and I put that he lived in the home and he worked. So even after I forcefully explained I did not want to evolve my child in this issue I was told I had to send his check stubs and a letter from him that he lives with me. Of course he lives with me it 's my responsibility to take care of him until he 's old enough to move out and finished high school. He does have a daughter and pays child support but is it normal for a mortgage company to ask for children 's income?? And I was asked to get a letter from my soon to be exhusband on what he contributes financuially. My lawyer was pushing for spousal support but nothing had been court ordered. And when I did get any money there was a price I paid also. Now I have to ask him for a letter? Should I show up and his new place he got with his girlfriend? The humiliation of it all is too much. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX. In XXXX XXXX I was approved for a 3 month special forbearance with {$0.00} amount due expiring XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About XXXX which was a surprise because on XXXX XXXX
XXXX which was a surprise because on XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I lo, and the most recent logged activity is I lost my , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX which was a surprise because on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX I worked there for XXXX yrs and it was a high stress job at the hospial. I made payments up until my savings ran out in XXXX XXXX. I applied for unemployment hardship XXXX XXXX", and the single most common underlying issue is "XXXX. In XXXX XXXX I was approved for a 3 month special forbearance with {$0.00} amount due expiring XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX which was a surprise because on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does XXXX which was a surprise because on XXXX XXXX have?
XXXX which was a surprise because on XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does XXXX which was a surprise because on XXXX XXXX respond to complaints on time?
XXXX which was a surprise because on XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about XXXX which was a surprise because on XXXX XXXX?
The most common issue reported against XXXX which was a surprise because on XXXX XXXX is "XXXX. In XXXX XXXX I was approved for a 3 month special forbearance with {$0.00} amount due expiring XXXX XXXX" in the "XXXX I worked there for XXXX yrs and it was a high stress job at the hospial. I made payments up until my savings ran out in XXXX XXXX. I applied for unemployment hardship XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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