Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX. On XX/XX/XXXX Bank of America drafted documents switching the Trustee to XXXX XXXX XXXX XXXX XXXXXXXX who stated on XX/XX/XXXX in response to a complaint I filed with the Consumer Financial Protection Bureau : Re : Case Number XXXX ; XXXX XXXX XXXX the Consumer ) and XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX the Property ) To whom it may concern : XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX formerly known as XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX has completed its research of Case XXXX. Our research shows that the Property secures a mortgage loan ( the Loan ) serviced by Bank of America | 1 |
| Issue | Complaints |
|---|---|
| extension XXXX ) wrote me in a response to a complaint that I filed with the Consumer Financial Protection Bureau ( attached ) : Please understand it is necessary to have a Trustee as a party to a Deed of Trust and it is common to use a Law Firm as Trustee. The Trustee has nothing to do with the loan other than holding the property in the event the borrower defaults on the loan. As such | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "extension XXXX ) wrote me in a response to a complaint that I filed with the Consumer Financial Protection Bureau ( attached ) : Please understand it is necessary to have a Trustee as a party to a Deed of Trust and it is common to use a Law Firm as Trustee. The Trustee has nothing to do with the loan other than holding the property in the event the borrower defaults on the loan. As such".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX until XX/XX/XXXX the Trustee of the loan was the law firm of XXXX I. XXXX is "extension XXXX ) wrote me in a response to a complaint that I filed with the Consumer Financial Protection Bureau ( attached ) : Please understand it is necessary to have a Trustee as a party to a Deed of Trust and it is common to use a Law Firm as Trustee. The Trustee has nothing to do with the loan other than holding the property in the event the borrower defaults on the loan. As such" in the "XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.