Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX told them to discontinue his loan application and to return my {$650.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX told them to discontinue his loan application and to return my {$650.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the information coming from XXXX '' at this company has changed daily | 1 |
| State | Complaints |
|---|---|
| and my {$350.00} | 1 |
| Issue | Complaints |
|---|---|
| she has no control locally and has to send everything in to someone else who then relays information back to her. When the XXXX loan did not go through she said she could start a new loan process but I would have to send in an additional {$350.00} to assure it would process that day. Reluctantly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX told them to discontinue his loan application and to return my {$650.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since that, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX told them to discontinue his loan application and to return my {$650.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the information coming from XXXX '' at this company has changed daily", and the single most common underlying issue is "she has no control locally and has to send everything in to someone else who then relays information back to her. When the XXXX loan did not go through she said she could start a new loan process but I would have to send in an additional {$350.00} to assure it would process that day. Reluctantly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX told them to discontinue his loan application and to return my {$650.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX told them to discontinue his loan application and to return my {$650.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX told them to discontinue his loan application and to return my {$650.00} has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX told them to discontinue his loan application and to return my {$650.00} is "she has no control locally and has to send everything in to someone else who then relays information back to her. When the XXXX loan did not go through she said she could start a new loan process but I would have to send in an additional {$350.00} to assure it would process that day. Reluctantly" in the "the information coming from XXXX '' at this company has changed daily" product category.
Read our methodology — how this data is sourced, computed, and verified.